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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,447 reviews
    Select a rating
    Linda C.'s profile image
    Linda C. 
    on Birdeye

    2 years ago

    It was so easy to get help. Thank you! 

    Ted B.'s profile image
    Ted B. 
    on Birdeye

    2 years ago

    My issue with what happened is lack of notification that our certificate has expired. In prior years you've given us sufficient advanced notice to address it. For about two days, it harmed the confidence that users had in the emails we sent them from Birdeye - and it was a very large batch. Its important that you get your notification of certificate expiration back into order. 

    Bana B.'s profile image
    Bana B. 
    on Birdeye

    2 years ago

    Gautam was very knowledgeable and easy to work with. I appreciated the time he spent with us to walk us through the new texting feature. We are excited to put it to use. 

    Erin V.'s profile image
    Erin V. 
    on Birdeye

    2 years ago

    I appreciate the constant check ins to resolve the issue of the notifications not coming in correctly. 

    Harlie H.'s profile image
    Harlie H. 
    on Birdeye

    2 years ago

    Support was great and informed. 

    Kerri ..'s profile image
    Kerri .. 
    on Birdeye

    2 years ago

    We've used Birdeye since we started our business. Has been a huge asset! 

    Maria D.'s profile image
    Maria D. 
    on Birdeye

    2 years ago

    Problem solved and representative friendly 

    Paul ..'s profile image
    Paul .. 
    on Birdeye

    2 years ago

    Gulshan Jha was very helpful and professional. A pleasure to work with. 

    Jeffrey G.'s profile image
    Jeffrey G. 
    on Birdeye

    2 years ago

    Amazing customer service! Very fast response with the answer to solving my problem! 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,447 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Friday at 9:00 a.m. 

    Need help? Contact us.

    Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com