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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It was so easy to get help. Thank you!
My issue with what happened is lack of notification that our certificate has expired. In prior years you've given us sufficient advanced notice to address it. For about two days, it harmed the confidence that users had in the emails we sent them from Birdeye - and it was a very large batch. Its important that you get your notification of certificate expiration back into order.
Gautam was very knowledgeable and easy to work with. I appreciated the time he spent with us to walk us through the new texting feature. We are excited to put it to use.
I appreciate the constant check ins to resolve the issue of the notifications not coming in correctly.
Support was great and informed.
We've used Birdeye since we started our business. Has been a huge asset!
Problem solved and representative friendly
Gulshan Jha was very helpful and professional. A pleasure to work with.
Amazing customer service! Very fast response with the answer to solving my problem!
Birdeye has a 4.9 star rating with 7,447 reviews.
Birdeye is closed now. It will open on Friday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com