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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always great support
Polite and patient
My issue with what happened is lack of notification that our certificate has expired. In prior years you've given us sufficient advanced notice to address it. For about two days, it harmed the confidence that users had in the emails we sent them from Birdeye - and it was a very large batch. Its important that you get your notification of certificate expiration back into order.
Tanmay did a wonderful job in preparing us for the process, and keeping us informed every step of the way. He was always available and helpful to answer questions, and wrangle our team when needed. It was the smoothest implementation process I've had in a very long time! Thank you so much Tanmay!
The team member was Excellent, he gave directions that were clear and understandable to get the job done.
She was awesome! Nidhi double checked everything for me, answered all my questions and even let me know about a Bird Eye feature we weren't using. Thank you so much for all the info, and they follow up with an email going over the details of the call. Top notch service. Thank you!
Went above and beyond to help me!
Tanmay was exceptional at implementation, training and follow through. I wish this was the experience for all implementations with other vendors! I am truly impressed. Thank you Tanmay!
DB was professional, helpful, and pleasant! 10/10 would recommend!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,823 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.