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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,661 reviews
    Select a rating
    Paul H.'s profile image
    Paul H. 
    9 years ago

    BirdEye claims they are the #1 software for businesses to "drive your customers to become your marketing engine" I was introduced to BirdEye by Chris from Local Search For Dentist (which I do not recommend either and that will be in another post). So Chris is a high pressure salesman that wanted to earn my trust by setting me up on either a monthly or 6 month contract with BirdEye. Guess what, either option would have costed the same. I reached out to Dr Len Tau, General Manager of BirdEye, to ask about if what Chris stat... read more

    IS's profile image
    IS 
    9 years ago

    I just wanted to inform you that during our "call" that Nina S.and a man were discussing potential clients and made a disparaging comment about the type of work my company does. I had connected into the call and they were speaking freely as if they had forgotten they had a meeting arranged. I want to note that the man was the one making most of the comments. I want you to know how incredibly unprofessional that behavior was. It completely turned me off of any potential partnerships and I will not recommend your company to an... read more

    Ray's profile image
    Ray 
    9 years ago

    Unacceptable service. Unbusiness like. 

    Tony T.'s profile image
    Tony T. 
    9 years ago

    Terrible experience with (Sarah) customer service. They present a "hard sell" with no follow through. I feel like they stole my money. Getting a refund has been almost impossible. 

    John's profile image
    John 
    9 years ago

    Will not even fix their own bad listing without wanting compensated 

    Jennifer's profile image
    Jennifer 
    9 years ago

    Bird eye posted reviews of businesses have no merit. Along with some correct reviews, they also include or produce fake one star reviews and removed reviews for TOS which were previously listed from more credible sites. 

    5204661000's profile image
    5204661000 
    9 years ago

    I actually wrote a long review but it didn't get posted for some reason. Not repeating it.b 

    Elissa H.'s profile image
    Elissa H. 
    9 years ago

    I wonder if this review will ever make it on the site. It is a one star review because I've received 6 emails from birdeye, with false info about how I have only review on the internet, I should be worried about my competitors, and basically trying to scare me about the vulnerability of my business. I have 5 star reviews on Google, Yelp, TripAdvisor, Yahoo, Facebook, etc. There are 14 reviews on Google alone. "Sarah", a fictitious person according to the Birdeye personnel I talked to, keeps on sending them no matter what I e... read more

    Elissa H.'s profile image
    Elissa H. 
    9 years ago

    BirdEye is another lying, irresponsible company soliciting business by writing that "Sarah" has discovered there's something wrong with your public image, you only have one review...there is no "Sarah", and I have reviews on Yelp, TripAdvisor, Facebook, Google, Yahoo, you name it. This is so irresponsible to waste peoples' time and lie about their business. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,661 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open at 8:00 a.m.