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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BirdEye just charged $3900.00 on my credit card without my authorization BEWARE if you signed up for BirdEye they have a automatic renewal in the fine print and it's more than triple the price. What a sneaky way to rip off businesses from a company that is in the reputation management business. DO NOT GIVE THEM YOUR CREDIT CARD NUMBER !!!
We were contacted by Bird Eye about possibly using your services. To my surprise, my hotel was rated 3 stars which has now damaged our reputation. I have asked that the review be removed but have not yet gotten a response. I ask that the review of Snooze Hotel be removed as no one from your company has stayed at my property.
acts like I am going to start a trial but just takes myu info then says they will call me. i didnt ask for a call i asked for a free trial like you offered. very deceitful
Birdeye cost me tens thousands of dollars from my dental practice. I had many reviews already, they failed to catch something with a google algorithm that set us way back, and like I said set us way back. Birdeye offered $100 through Legwork that selected Birdeye. I offered thousands for them just to restore the reviews I had already accumulated. "Too bad, so sad" kind of response.
Im totally disappointed from this company..its making fool to employees & customer..
We've used birdeye for years and suddenly they lost all reviews place for two months between July 2017 and October 2017. The reviews disappeared due to a problem with birdeye's platform. They have told me the reviews may not be put back. Reviews are very hard to get to have them just go missing.
I lost approximately 31 of the 60 reviews that my Clients graciously left for my legal practice. Birdeye advised me that it was a "technical" issue that was now resolved. Although the issue may have been resolved going forward, Birdeye was not able to recapture the lost reviews, and suggested that I undertake a campaign to request new reviews from those Clients whose reviews were lost. I did not believe this was feasible as it is difficult enough to get a Client to post an initial review. Overall, I am displeased with t... read more
I hired Birdeye in July with my husband. We both signed in with the understanding that we are two separate practices in the same facility they stated they could distinguish both of us we have tried to follow what they asked us to do. Birdeye could never get this right from the beginning, most of the reviews I get were from me asking the patients directly to write a review. Their customer service is bad, they hire people from India with poor English skills that have difficulty understanding me and I have the same with them. T... read more
Fraudulent site that makes bogus claims
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,549 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 5:00 p.m.