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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
Select a rating
Randolph Randolph R.'s profile image
Randolph Randolph R. 
on Birdeye

5 years ago

Good 

Mary D.'s profile image
Mary D. 
on Birdeye

5 years ago

It’s so stinkin easy!! We don’t do everyone gets a review link. We like more control. It’s easy breezy.  

Philip F.'s profile image
Philip F. 
on Birdeye

5 years ago

Very easy to use. 

Romaine Romaine l.'s profile image
Romaine Romaine l. 
on Birdeye

5 years ago

Great Service! 

Vanessa G.'s profile image
Vanessa G. 
on Birdeye

5 years ago

We signed up in November 2018 and have been very pleased so far. 

Sanam C.'s profile image
Sanam C. 
on Birdeye

5 years ago

very personal with good follow up 

Khurrum S S.'s profile image
Khurrum S S. 
on Birdeye

5 years ago

Easy on board. Good customer service. 

Sam ..'s profile image
Sam .. 
on Birdeye

5 years ago

Birdeye is good... but I think that the WebChat/Messenger is very limited, especially for $100 a month. We also were offered Google Seller Rating... but that will cost extra as well. We are looking at alternatives as a result of this "nickle and diming". We've sent several emails to Ryan, our Account Executive, but have not gotten a reply in several weeks. 

David H.'s profile image
David H. 
on Birdeye

5 years ago

Great experience has really helped grow our online reviews.  

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open tomorrow at 9:00 a.m.