This profile has been claimed by the business owner or representative.
Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Excellent service.... timely and accurate.
As always, terrific support. Thank you and we appreciate your service.
Exceptional Customer Service! The Representative that assisted me with my multiple issues was very friendly, fast, efficient, and willing to look into my issue and resolve it for me. Thank you so much for your help!
The Rep that I worked with went above and beyond to help me take care of the issues that I was having. Thank you so much for having such a great team willing to take the extra step to make sure that all issues are resolved. So refreshing to have fast, reliable, friendly help.
The Rep that I worked with was very helpful and kept me informed the entire time.
I have had nothing but pleasant experiences each time I've needed to reach out to Birdeye with a question. Their no pressure sales approach is very refreshing.
Birdeye rep was fine, Would have been nice to get some steps to follow to contest a negative Google review on a law firm account from a reviewer who has never been a client of the firm.
very helpful and showed how to fix the issue should it come up again
very timely and intuitive responses. Very helpful
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,608 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com