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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Raul T.'s profile image
Raul T. 
on Birdeye

6 years ago

Guy was great. Kind of disappointed with birdseye why does my link keep falling of track? 

Kurt T.'s profile image
Kurt T. 
on Birdeye

6 years ago

Trying to type a 9 above but it doesn’t seem to stick. I’ve had two experiences....spoke to someone in September about the address change and nothing happened. Now I made a request, this time through your system and it seems to be updating all the listings...thanks 

Belle's profile image
Belle 
on Birdeye

6 years ago

They were very helpful and prompt with their replies! No complaints whatsoever. 

Gerri M.'s profile image
Gerri M. 
on Birdeye

6 years ago

Very informative and thorough. No suggestions at this point. 

Art B.'s profile image
Art B. 
on Birdeye

6 years ago

The rep responded very quickly to my ticket. He also called a second time to follow up since he did not reach me the first time. 

Chanel's profile image
Chanel 
on Birdeye

6 years ago

My rep, Jordan, was very helpful and informative. I look forward to working with him again next week. 

Vonnie B.'s profile image
Vonnie B. 
on Birdeye

6 years ago

TtECH SUPPORT WAS VERY HELPFUL, AS OPPOSED TO THE ORIGINAL PERSON ANSWERING THE PHONE 

Marc S.'s profile image
Marc S. 
on Birdeye

6 years ago

It was great, smooth. 

Kendra A.'s profile image
Kendra A. 
on Birdeye

6 years ago

I have has a great experience w Babette in our training. Looking forward to beginning to proactively managing our reviews and online presence. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.