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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Jane ..'s profile image
Jane .. 
on Birdeye

6 years ago

They were extremely helpful, we got disconnected and the representative even called me to make sure I was taken care of...Thank You!! 

Benjamin C.'s profile image
Benjamin C. 
on Birdeye

6 years ago

I was told by my sales rep when I signed up that my customers were able to post the reviews on their GMB and Facebook in the reviews section not as just a post. Kind of misleading. 

Janelle L.'s profile image
Janelle L. 
on Birdeye

6 years ago

My question was answered and the staff member was friendly. 

Chanel's profile image
Chanel 
on Birdeye

6 years ago

The rep answered all my questions. 

Jeff R.'s profile image
Jeff R. 
on Birdeye

6 years ago

A little difficult to understand. Answered call quickly and professionally More information on why review request aren't reaching our customers 

Jill K.'s profile image
Jill K. 
on Birdeye

6 years ago

I'm sorry I've forgotten the name of the person who helped me but he was VERY helpful and it was a bonus that I could understand him. He had a great demeanor. 

John B.'s profile image
John B. 
on Birdeye

6 years ago

Good, quick service every time we inquiry with a question. Thanks:). 

Sarah A.'s profile image
Sarah A. 
on Birdeye

6 years ago

You guys are the best! Thanks for always responding as quickly as possible :) 

Eddy C.'s profile image
Eddy C. 
on Birdeye

6 years ago

Exremely patient and helpful. Awesome. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.