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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Elizabeth ..'s profile image
Elizabeth .. 
on Birdeye

6 years ago

solved issue with minimal delay 

Dr. R.'s profile image
Dr. R. 
on Birdeye

6 years ago

The support representative was able to get me to reset my password and educated me how the review process worked! I never received any of this from Legwork! 

Karen H.'s profile image
Karen H. 
on Birdeye

6 years ago

She was wonderful. I didn't know the passwords for us to get into the server, and she was pt. while we gathered the information to move forward. She comes highly recommended. She was very informative. 

Gina D.'s profile image
Gina D. 
on Birdeye

6 years ago

All my questions were answered. 

Eric L.'s profile image
Eric L. 
on Birdeye

6 years ago

quick response time. customer service representative spoke clearly and good English speaking skills. She was very patient and knowledgeable about the BirdEye features and helped me navigate through a few key changes I needed to make to account. 

Adam W.'s profile image
Adam W. 
on Birdeye

6 years ago

As always, top notch, very friendly. 

Patti L.'s profile image
Patti L. 
on Birdeye

6 years ago

Excellent support that was quickly executed with fantastic follow through and communication. 

Nate L.'s profile image
Nate L. 
on Birdeye

6 years ago

The team at BirdEye has been amazing to work with!! Thank you! 

Bernie D.'s profile image
Bernie D. 
on Birdeye

6 years ago

Was able to resolve my issue very quickly. very polite and helpful. thank you! 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.