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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Julie S.'s profile image
Julie S. 
on Birdeye

6 years ago

The representative I spoke to was very hard to understand. That is frustrating when you are trying to do business. 

Dan N.'s profile image
Dan N. 
on Birdeye

6 years ago

Fast resolution. I appreciate that the support technician continued to work the issue after we hung up. She found a solution and called me back. Thank you! 

Louise W.'s profile image
Louise W. 
on Birdeye

6 years ago

The representative Arpit Saxena was extremely helpful and explained things in a great deal. We had a great experience 

Skylar M.'s profile image
Skylar M. 
on Birdeye

6 years ago

The representative helped me resolve the problems I was having. Hopefully the issue won't repeat itself in the future. 

Allen H.'s profile image
Allen H. 
on Birdeye

6 years ago

The guy who helped me, I don't recall his name, was extremely polite, patient and helpful. 

Jean T.'s profile image
Jean T. 
on Birdeye

6 years ago

Proficient tech, accent understandable, and understood my rapid fire American very well. Experience would have be quicker if we switched to audio sooner 

Scott's profile image
Scott 
on Birdeye

6 years ago

Quick to respond and took care of accepting admin account access. Good work! 

Sylvia J.'s profile image
Sylvia J. 
on Birdeye

6 years ago

The rep halping me was ver thorough and helped me solved the issue I had in a very courteous efficient way Thank you 

Nguyen ..'s profile image
Nguyen .. 
on Birdeye

6 years ago

Quick response, solved my issue, I’m very happy. 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open at 9:00 a.m.