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Birdeye
- Reputation Management
- Palo Alto, CA
About this business
Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more
Location details
2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Mr. Couts always does a amazing his customer service is always outstanding.!
Excellent explanations and customized service!
I am rating Ms. Rosalind Wainer 5 stars. (I'd rate her 10 if it was possible.) Ms. Wainer's professional & patient demeanor, is only surpassed by her excellent knowledge, follow-up, and FOLLOW-THROUGH. She deserves a bonus, a promotion, or should be considered to provide peer training. I can't say enough good things about her. (I am sorry to say, prior to speaking to Rosalind, I was questioning my investment in BirdEye's services based on the averagely disappointing experiences I had with prior BirdEye customer reps.)Nonethe... read more
Birdeye has been a home run for our office. In less than 2 months we went from 21 to 52 reviews...5 star rating...and we now come up 1st in "dentist near me" search. We wish we'd had this service before. Worth EVERY PENNY⭐️⭐️⭐️⭐️⭐️
So far I'm blown away on this software.
Jonathan, in sales, was wonderful. He showed me how to navigate through our BirdEye account online to see different reports and how we are doing. He was very knowledgeable, friendly and helpful. Thank you, Jonathan, for taking us to the next step in using our BirdEye account.
great!
Enjoying the free trial.
Looking forward to working with you guys
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 4,831 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.