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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Kevin Q.'s profile image
Kevin Q. 
on Birdeye

7 years ago

Our company Premier Software assists law firms and have provided Birdeye to many of our law firm clients, with great results. To quote two separate attorneys in the last month, one family litigation attorney said it has 'helped immensely' and another estates and elder law just last Friday 'exponential' increase in activity. I use it for my own company as well. 

Danielle l.'s profile image
Danielle l. 
on Birdeye

7 years ago

Exceptional!! Found our new electrician!! Highly recommend!! 

Kent P.'s profile image
Kent P. 
on Birdeye

7 years ago

In an industry that relies on good reviews, BirdEye has helped us stay ahead of the competitors and capture our best reviews. Would highly recommend! 

Joe M.'s profile image
Joe M. 
on Birdeye

7 years ago

My experience has been great!! Jacqueline has been very patient and very helpful, not to mention knowledgeable. She is super friendly and goes the extra mile. Answers all my questions and never thinks twice when I ask her for help. 

Sue S.'s profile image
Sue S. 
on Birdeye

7 years ago

Birdeye has thus far exceeded our expectations! As a dental office, we are finding that folks are looking for medical professionals with excellent reviews and these reviews give them confidence about selecting new doctors. Birdeye has assisted us in gaining more reviews in more places. Their service is top notch and the program is easy to use! 

John's profile image
John 
on Birdeye

7 years ago

Awesome! 

Greg G.'s profile image
Greg G. 
on Birdeye

7 years ago

Very happy with this service. Hafsa was very helpful with setting things up for us and helping me fully understand the details of the system. I would definitely recommend. 

Wendy R.'s profile image
Wendy R. 
on Birdeye

7 years ago

I like the service for the most part. It was challenging at first to get started. We are glad we are using it. David Fine is one of the best parts of the service! He is quick to respond and is extremely helpful! Ask to work with him! 

Lynda F.'s profile image
Lynda F. 
on Birdeye

7 years ago

So helpful! And very user friendly..  

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open tomorrow at 9:00 a.m.