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Birdeye

4.9

About this business

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon... read more

Location details

2479 Bayshore Rd, Suite #175, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m. 7:00 p.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.94,831 reviews
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Suzanne F.'s profile image
Suzanne F. 
on Birdeye

8 years ago

Jessica has done a great job helping us use the software and has been very responsive to our every request. 

DeeDe's profile image
DeeDe 
on Birdeye

8 years ago

I would highly recommend Birdeye! They are great to work with and always professional. 

Sta's profile image
Sta 
on Birdeye

8 years ago

Great concept. Has been working great for us. 

Beatrice G.'s profile image
Beatrice G. 
on Birdeye

8 years ago

Our office loves Birdeye. The Team is very knowledgeable about the Social Media and the different sites. I love how easy it is to use. Excellent Customer Service and Ronnie is GREAT!! 

Dr. N.'s profile image
Dr. N. 
on Birdeye

8 years ago

Really great concept! Very easy to use! Love the addition to our business. Great service! Highly recommend! 

Lisa N.'s profile image
Lisa N. 
on Birdeye

8 years ago

BirdEye has changed my work day; I don't know what I would do without them as part of our team! Ronni has been supportive, informative and a pleasure to work with, she is only an email away when I need help and is always quick to respond. Using BirdEye has alleviated the stress of trying to manage our online reputation by ourselves, plus we have increased our Google reviews with their support. I was very hesitant when we first started with them but they have gone above and beyond with every aspect of their services. The ... read more

Umarin W.'s profile image
Umarin W. 
on Birdeye

9 years ago

Have good support from them. My spa make good client walkin from reviews online. We got so many reviews with less effort. 

Maria M.'s profile image
Maria M. 
on Birdeye

9 years ago

Bird Eye is a great review system 

Dianne D.'s profile image
Dianne D. 
on Birdeye

9 years ago

Kelly Brown is phenomenal. She is patient, kind and very knowledgeable. She explains things thoroughly. I like talking with her because she always clarifies my questions !!! Thank you Kelly Brown for being "tops in your field". You are a pleasure to work with ! 

Frequently asked questions about Birdeye

How is Birdeye rated?

Birdeye has a 4.9 star rating with 4,831 reviews. 

When is Birdeye open?

Birdeye is closed now. It will open tomorrow at 9:00 a.m.