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Bishop Hill Apartments
- Apartments
- Secane, PA
About this business
Location details
151 S Bishop Ave, Secane, PA, 19018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very prompt, excellent service provided when our air conditioning did not work. The problem was identified immediately and fixed right away. Thank you to Sean and his team!
Business response:
Hey Daniel, Thank you for taking the time to leave us such a positive review! We truly appreciate your kind words about our prompt and excellent service. We're delighted that our team, led by Sean, was able to swiftly identify and fix your issue. If you have any further inquiries or require assistance in the future, please don't hesitate to reach out to us at (610) 626-4577. We value your feedback and look forward to serving you in the future. Warm regards Bishop Hill Apartments
Great excellent customer service by there staff
Business response:
Hello Okanlawon, Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a great experience at Bishop Hill Apartments and that you found our customer service to be excellent. Your kind words mean a lot to us. If you have any questions or need assistance in the future, please reach out to us at (610) 626-4577. Thank you once again for choosing Bishop Hill as your home. We truly appreciate your support! Best regards, The Team at Bishop Hill Apartments
Eric was very good.
Business response:
Frizena, Thank you for taking the time to share your positive experience with us at Bishop Hill Apartments. We are thrilled to hear that Eric provided such excellent service to you. If there is anything else we can assist you with, please do not hesitate to reach out to us at (610) 626-4577. Best regards, Bishop Hill Apartments
I love it here. Perfect. Everyone is kind and very professional
Business response:
Dear Cynthia, Thanks for your feedback! Will you share your positive experience by leaving an online review? Your technicians will really appreciate the support! To submit a review, click the green link in the original message. Need anything, apartment wise? Just reach out to us at (610) 626-4577. Thanks for choosing Bishop Hill Apartments as your home. Looking forward to hearing from you soon! Customer Care Team Bishop Hill Apartments
They did very good work and explained everything. And they were here in a timely manner. Very professional
The worse apartment complex and maintenance team
Business response:
We apologize for any inconvenience caused while we work to get everything in the apartment functioning properly. We appreciate the opportunity to make things better for you during your stay with us! Please feel free to contact us at (610) 626-4577 to discuss your concerns further.
The maintenance guys came very quickly after I submitted the request, and that is great. The problem is that the maintenance supervisor pretended not to smell the very obvious chemical smell, saying it may be coming from the wood furniture (?), the incense burner, and other ridiculous places. That was truly upsetting because not one person has ever walked in the apartment and not notice the awful smell. I feel that is the MO, i.e. trying to refute the tenant's claim to avoid expensive fixes.
Business response:
Thank you for your feedback, Francesco. We take your concerns seriously and want to help resolve any concerns you may have. Please let us know if there’s anything more we can do for you before our next appointment to meet. If you have a solution in mind that we have not yet discussed, please give us a call at (610) 626-4577. We look forward to speaking with you!
Those maintenance teams that come to my apartment to finish a piece of work are not experienced in doing the work in my apartment. Therefore, I am very disappointed.
Business response:
We apologize for any inconvenience you have experienced, Sekou. We work hard to train our team to perform at the highest level, and provide maintenance services to your utmost satisfaction. We appreciate your feedback and will address this issue to ensure better service in the future. Please reach out to us at (610) 626-4577 to ensure we can make this right. Thank you!
Get rid of thousands of cockraoches and mice in your apartments
Business response:
Wow, this is surprising feedback. We encourage you to contact us at (610) 626-4577 so we can resolve this matter as soon as possible. Thank you!
Frequently asked questions about Bishop Hill Apartments
How is Bishop Hill Apartments rated?
Bishop Hill Apartments has a 3.8 star rating with 249 reviews.
When is Bishop Hill Apartments open?
Bishop Hill Apartments is open now. It will close at 5:00 p.m.