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Bluebird Care Croydon

4.6

About this business

Location details

Unit 86, Capital Business Centre, 22 Carlton Rd, South Croydon, CR2 0BS, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.673 reviews
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Melanie L's profile image
Melanie L 
5 months ago

My mother has received care with Bluebird Care Croydon for over 5 years. The management team have always been supportive & approachable & work with me to ensure my mother received the best care in her home environment. The carers are always sympathetic to her needs & carry out their duties accordingly. Any concerns regarding my mother are reported immediately. We feel she is benefitting from the best care considering her circumstances. 

Business response:

Thank you Melanie for your kind review.I will pass your appreciation message to the corresponding carer. 

P S's profile image
P S 
9 months ago

I can completely rely on my husband's Bluebird carer who is professional and very experienced with Alzheimer's care required. She is friendly and very caring. She treats my husband with respect and understands his variable needs. The service we receive is professional and always reliable. I have complete trust in her care. The service provided by the office is always efficient and pleasantly undertaken. 

Business response:

Thank you for your kind words and I am pleased to hear from you. I will pass your messages to our Care Team... 

B L's profile image
B L 
10 months ago

I require some personal care (washing) and also domestic chores. These services are always carried out well, with a friendly manner and conversation. 

Business response:

Thanks so much for the great review! I'm glad our work met your expectations, and I look forward to keeping up the good work and will forward it to our care team. 

S T's profile image
S T 
10 months ago

The overeall level of care and companionship offered to my aunt is excellent. The regular carers that attend are incredibly understanding of her needs and easily engage in conversation whilst offering the support she requires. 

Business response:

Thank you so much for your kind review.I will pass your feedback to our Care Team.This feedback will motivate us to improve and go the extra mile.regardsVenkat 

Jim T's profile image
Jim T 
a year ago

Over 11 years we've used a number of care agencies for my semi-paralysed elderly mother. We've had mixed experience with other agencies - we've had some fantastic carers but most have been just OK. Sometimes poor English, sometimes a bit cold in their care. The same with the management, sometimes can't get through on the phone, carers constantly changing, not sure when they'll show up or who it will be etc. Bluebird Care Croydon are certainly a notch more expensive than other agencies, but they have been better by far. The g... read more

Business response:

Thank you very much for your kind review. I will share it with our care team. Regards 

E M's profile image
E M 
a year ago

I decided to use Bluebird Care when I got a job opportunity in Australia. I struggled to decide between whether to take my mom to Australia with me or get her into care. She loved her home and I didn't want to take that away from her. After research, I decided to seek services from Bluebird Care. The level of professionalism when it comes to rendering service is just incredible. Even with the distance, I'm updated on everything that has to do with Mom's care. The carers are so caring and make Mom feel so loved that she doesn... read more

Business response:

Thank you for a kind review. Will pass on your comments to our care team. 

Andrew M's profile image
Andrew M 
a year ago

Bluebird Care Croydon has been providing seven days a week care and companionship services for Mother since May 2024. The experienced staff are polite, helpful and friendly with many of them going out of their way to ensure Mum's every need is catered for. Would I recommend? For sure! 

Business response:

Hi Andrew, thank you so much for your positive feedback. Our care staff will be pleased to hear this. Your review will help us to improve our quality of service. Regards, Venkat. 

L P's profile image
L P 
a year ago

For the eighteen months Mum received care from Bluebird Care, they provided reliable and good quality care. They were responsive to our needs and provided accurate time bills - very different from the previous care company we'd used. 

Business response:

Thank you very much for your kind review. At Bluebird we are committed to provide the best service that we could do. I will pass your comments to our team. 

J B's profile image
J B 
a year ago

Having used Bluebird Care "companionship visit" service for nearly a year, I am very happy to second how much of a difference it is making to my life. My "team" of carers are so friendly and reliable and have helped to restore my self-confidence and adapt to living alone. With my family some distance away, this has been so reassuring for them too. The management team are equally friendly and supportive. 

Business response:

Thank you very much for your kind review. I will pass on your comments to the care staff. Regards, Venkat. 

Frequently asked questions about Bluebird Care Croydon

How is Bluebird Care Croydon rated?

Bluebird Care Croydon has a 4.6 star rating with 73 reviews. 

When is Bluebird Care Croydon open?

Bluebird Care Croydon is closed now. It will open at 8:30 a.m.