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Bluebird Care Croydon

4.6

About this business

Location details

Unit 86, Capital Business Centre, 22 Carlton Rd, South Croydon, CR2 0BS, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.673 reviews
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Pamela F's profile image
Pamela F 
3 years ago

My brother and I have been extremely impressed with the service supplied by the Bluebird carers. They are usually on time, and if delayed, they apologise. They are always cheerful, professional and try to brighten up my mother’s day. She is 93 and 9-months. My mother has never complained about any aspect of her care. They are willing to put out the outside bins for collection the next day or to help with changing a sheet on the bed. My mother-in-law also had Bluebird carers for several years. They both looked forward to thei... read more

Business response:

We are so glad to hear that our service is going so well, and we will pass on the lovely comments to our care staff. It will make their day. 

R E's profile image
R E 
4 years ago

My mother-in-laws two carers are very professional, friendly, kind and experienced. They are a pleasure to welcome into the house and they do everything we ask. We are grateful. 

Business response:

Thank you for taking the time to review our service, we will pass on your compliments to our care staff. 

E C's profile image
E C 
4 years ago

My Bluebird carer did some shopping for me. She does this very efficiently and thoughtfully. It is always good to see her as she is bright and cheerful company and very helpful. 

Business response:

Thank you for your review, we will pass this onto our care team. 

M B's profile image
M B 
4 years ago

The girls are excellent. They come looking immaculate, always with a smile on their face and extremely friendly. Without mentioning names some of them also ask if there is anything else they can help with while they are in the house. I recommend them to everyone I think might need to use them. 

Business response:

Thank you for your kind comments, we will pass these onto our care staff. 

Victoria W's profile image
Victoria W 
4 years ago

Very nice company to deal with. Understood my mum's needs. Took care to find the right carers. Very happy with the service. 

Business response:

Many thanks for taking the time to send your lovely review. 

G S's profile image
G S 
4 years ago

I employed Bluebird Care Croydon in May 2020 during the coronavirus pandemic to look after my elderly Grandmother with Alzheimer's, as I was no longer able to give her showers. We were given a carer and she has been absolutely amazing! Nan is not an easy person to look after but her carer has never been phased and looks after Nan with love and kindness. Nan even wakes up now earlier in the morning because she is so excited to see her carer. I cannot thank Bluebird Care Croydon enough for employing such wonderful carers and d... read more

Business response:

Thank you for sending the review we are pleased that you are happy with the service. 

J G's profile image
J G 
4 years ago

Bluebird Care provided wonderful carers who looked after our father until he passed away. Our father wanted to remain in his own home and with the support of Bluebird carers, he was able to do so. The company ensured regular carers who got to know him, as well as providing personal care, the carers ensured his meals were his choice and that any tasks were carried out in the way he wanted. The carers were reliable, punctual, supported and kind. Our most sincere thanks to the team. 

Business response:

Thank you for your kind words about our staff, it was a pleasure to be of service. 

Carole H's profile image
Carole H 
4 years ago

Very happy with the carers who come to help Mum with her eye drop medication twice a day and also, for companionship. Always appreciate their notes so I can check how she is as she has had a few falls recently, which she hasn't told me about! Office staff also very helpful, particularly if I have to make changes at short notice due to hospital appointments etc. Would recommend. 

Business response:

Thank you for your review, we will pass on your kind comments to our care staff. 

A C's profile image
A C 
4 years ago

Messages were not passed on having us unsure as to whether we were going to get cover on some dates. There appears to be a lack of planning re long travelling time for the carers up to half an hour travelling could be encountered to the client's loss. Carer turned up unexpectedly we were not advised re day of arrival Sat or Sun 

Business response:

Sorry you have not received the outstanding service we expect to deliver. We aim to provide our care workers with adequate travel time to reach our customers in a timely manner. Our Care Manager will be happy to discuss any concerns you may have, please feel free to give us a call during office opening hours. 

Frequently asked questions about Bluebird Care Croydon

How is Bluebird Care Croydon rated?

Bluebird Care Croydon has a 4.6 star rating with 73 reviews. 

When is Bluebird Care Croydon open?

Bluebird Care Croydon is closed now. It will open at 8:30 a.m.