Bluebird Care East Devon

4.9

Home Health Care
Honiton

About this business

Healthcare Home Health Care

Location details

141 High St, Honiton, EX14 1LW, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.9111 reviews

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Tom H

5 months ago

The team at Bluebird have been providing care to my Grandad three times a week in Exmouth. All the staff from the carers, managers and administrators have provided a fantastic service from initial discussions and enquiries to delivering the service. All the carers have made a real effort to get to know my Grandad and he now looks forward to their visit where previously he was reluctant to accept help.

Business response:

Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for the opportunity to support your Grandad and are so pleased to hear that he now looks forward to our visits-that means a lot to us.Our team in Exmouth takes great pride in providing compassionate, person-centred care, and it's incredibly rewarding to know that our efforts have made a positive difference. We'll make sure to pass on your lovely feedback to the carers, managers, and admin staff-you've made their day!I... read more

Chris K

8 months ago

Having had two close spells in Hospital, some six weeks in total, it was clear that I needed personal care help, my wife suffers from acute arthritis so she would also benefit from knowing that I was getting daily help. The assessment visit was very comprehensive and my needs were clearly understood, and my wife would also benefit from some home task help within the visit time. Our requirement of an 8ish am and around 19.30 pm visit time was possible. Something that other local care providers could not offer. Initially I was... read more

Business response:

Thank you for taking the time to share your experience with Bluebird Care. It's truly heartwarming to hear how our team was able to support both you and your wife during a challenging time.We're pleased that we could accommodate your preferred visit times and that our carers helped you regain confidence and independence. Your journey from needing assisted washes to showering with support is a testament to your strength, and we're so glad we could be part of that process.It's wonderful to hear that you felt comfortable reduci... read more

Eilish D

9 months ago

The team at BlueBird East Devon looked after my mum beautifully in her last months. Every function within the team (carers, office staff and managers) offered an exemplary service. The team showed respect and compassion to my mum; respecting her wishes to be looked after in her home till the very end would not have been possible without their outstanding care. At times of crisis, they stepped in and flexed care provision to ensure Mum was kept safe. In particular, her main carers were there to support me as well as my mum. C... read more

R L

11 months ago

My mother used Bluebird for just over a year, with visiting care for an hour each morning to help with washing, dressing, and minor chores. She only stopped when she needed a live-in care service. The care provided was absolutely excellent. Bluebird is one of the most expensive agencies, but the standard of the care staff was faultless. She has made genuine friendships with the carers and was quite tearful about the idea of not seeing them again after moving to live-in care. I wouldn't hesitate to recommend Bluebird Exmouth ... read more

L B

2 years ago

The staff who attend my mother are so friendly and professional. They treat her with respect and dignity. Would no hesitate to recommend Bluebird Care East Devon. Always reliable and on time.

Business response:

Thank you so much for taking the time to submit your review. It's always so heartening to hear that the support we provide is delivered to the highest standards we strive for at all times. It's great to be able to share reviews like this with the team. Thank you

C B

2 years ago

Whilst my wife was away on a respite break, carers came into our home twice a day to make sure I remembered to take my tablets and had breakfast or an evening meal. During the day, for one hour, an enabler visited me to chat with me and give me an opportunity to go for a walk, if I had any worries about the day I could talk about it with them. I found the carers and enabler were reliable, extremely polite, friendly, respectful and efficient. I enjoyed the time my wife was away and am very happy with the care provided. The el... read more

Business response:

Thank you so much for your review. We are delighted that you had such a positive experience.

Irene B

2 years ago

Exmouth Bluebird team have given outstanding care and support to my mum for over 12 months, often going above and beyond. The staff are lovely. I live in Yorkshire and the accessible care notes have been invaluable for my peace of mind. I would highly recommend them to anyone seeking care for their relative. Thank you to the amazing team.

Business response:

Thank you so much for your feedback. It is so rewarding to hear how satisfied you are by the support our team provide. Thank you!

J P

2 years ago

The team have been very helpful, supporting me three times a day with meals, dressing, personal care and household tasks.

Business response:

Thank you for the lovely review, as a team we always try to give the very best support we can. It is always a pleasure to be able to pass on positive feedback to our team.

W M

2 years ago

Bluebird provides exactly the service I require - professional, competent and friendly. I would recommend its services to anyone requiring care at home.

Business response:

Thank you so much for such a lovely review. I am delighted to be able to share such positive feedback with the team. Our staff work extremely hard to ensure everyone has the best possible experience with Bluebird Care.