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Bluebird Care East Devon
- Home Health Care
- Honiton
About this business
Location details
141 High St, Honiton, EX14 1LW, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The services provided by all the Bluebird carers who visit my elderly mother, who has dementia, is exceptional. Without their care and support, my mum would sadly need to be in a care home. However, with the daily hourly visits from the carer to assist her with all daily tasks, she is able to stay at home and within her comfort zone. My mum looks forward to seeing the ladies each day and they are brilliant when chatting and listening to my mum's confabulations! I would not hesitate in recommending Bluebird Care to anyone who... read more
Business response:
Wow, thank you for such amazing feedback which will be shared with the whole team. Its been a pleasure supporting your Mother and working with you to ensure she can remain living in her comfort zone. Many thanks.
My mother has Bluebird Care and in these very difficult times due to lockdown with the Covid outbreak, I honestly don’t know what we would have done without them. Just to know that all aspects of her care needs are taken care of and she has company three times a day is a great comfort to me. My mother is a very independent woman, and the carers have got to know her well and work with her to help keep as independent as she wants and is safe to do so. Communication with the team is very good and allows me to keep up-to-date wi... read more
Business response:
Many thanks for your feedback, it has been a pleasure to support Mum and in particular to be able to facilitate this support during the difficult year when it's certainly been more difficult for Family members as well.
The care provider is exemplary. Carers are always diligent, caring and eager to respond to the personal needs of both my mother and father-in-law in order that their choices are heard and adhered to. Any care queries are quickly responded to. Thank you all.
Business response:
Thank you so much for this review of our Service, we really appreciate it and take great pleasure in making a difference to the lives of your mother and father-in-law.
My mother has been receiving care from Bluebird for nearly 3 years. After the initial settling in period, the carers visiting her have been prompt, caring and competent. Overall we have had full confidence in them. I have always felt able to contact the office and speak to a supervisor to discuss any changes to mums needs. As with all teams, there are those with more experience and those whose care and attention stand out but we feel all the carers have given their best.
Business response:
Thank you for your review it is very much appreciated by the carers and the office team.
All the carers are friendly, helpful and work hard. I am very satisfied with the help we receive and have already recommended the company to friends.
Business response:
It is very satisfying to know you have already referred Bluebird Care East Devon to others for which we are grateful. Thank you so much for taking the time to review the East Devon team, we appreciate your feedback.
My family live away, Hampshire, Cornwall and Lancashire, but phone regularly and have now bought me a computer so I can talk with one of them daily and look forward to December when I hope to see them. My girl carers are excellent and although only have two half-hour slots daily, they do everything them can to make me comfortable including shopping and necessary cleaning. I have regular help from two girls and one exceptional girl twice a day. I honestly could not have better. If I could have someone to help in the garden an... read more
Business response:
Thank you so much for your feedback it is much appreciated, I will let the carer's know how grateful you are.
Most satisfied with care provided.
Business response:
Thank you so much for taking the time to provide us with your feedback, we are of course delighted that you are so pleased with the service the Team provide, this will be a real boost for them!
My 96-year-old mother wants to stay in her own home and the Bluebird team have worked tirelessly to enable this to happen. I will never be able to thank them enough for the care and support shown to mum and to myself at a very worrying and emotional time.
Business response:
Thank you for your comments, it's been a pleasure to be able to support not only Mum, but the family as well, and always inspiring to see how everyone works together to get the best outcome.
Highly reliable company. professional in appearance. I totally rely on Bluebird for my mother's care needs. I think they should be tested for coronavirus as staff in care homes are. I have had issues with staff leaving early though. This is often because my mother tells them they can go. I can always pick up the phone to Bluebird and their response to any request is met quickly. All in all, I could not do without Bluebird. They are doing a great job in difficult circumstances.
Business response:
Thank you Lynda for your excellent review, the feedback is much appreciated and will be passed onto the team.
Frequently asked questions about Bluebird Care East Devon
How is Bluebird Care East Devon rated?
Bluebird Care East Devon has a 4.9 star rating with 111 reviews.
When is Bluebird Care East Devon open?
Bluebird Care East Devon is closed now. It will open on Monday at 8:30 a.m.