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Bluebird Care East Devon
- Home Health Care
- Honiton
About this business
Location details
141 High St, Honiton, EX14 1LW, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had three live-in carers, all of whom satisfactory, but two (female) were better than the male. They were more domesticated and proactive. I was disappointed that no one from Bluebird asked me how I was getting along with these people. The daily visits (one am and one pm) were fine.
Business response:
Many thanks for your feedback, which we will use as a tool to help us improve the service. I’m sorry that you felt the two reviews undertaken by our dedicated Live-in care team did not give you the level of contact you wanted. We are pleased to be able to continue supporting you to manage independently at home and thank you for your feedback.
I was very pleased to have my shopping done by Bluebird staff during the isolation. Everyone was really pleasant and helpful. So, thank you very much to those arranging the help, those who have been shopping for me up until now and to those who will help me onAugust 18th and September 1st.
Business response:
Many thanks for your comments. It's been amazing to see the community rally together in these strange times and we were happy to be able to help.
So very pleased with constant care and attendance even through these very difficult times (covid). My mum has used Bluebird Exmouth since June 2018 and has never had a visit cancelled - excellent! Carers all have a genuine interest which makes me feel very confident.
Business response:
Many thanks for your comments, its an absolute pleasure to support your mum.
Bluebird Exmouth cared for my dad for a couple of years before he relocated to be nearer his family. I know how much he looked forward to their daily visits and they seemed genuinely pleased to see him too. The office team were always very helpful whenever I contacted them and I would have no hesitation in recommending Bluebird to anyone who is considering carers for their loved ones.
Business response:
Many thanks for your feedback, we wish Dad all the very best in his new home.
My mum who is 90 has dementia. I live in London and her daughter lives in Spain. Bluebird have provided the day-to-day care that we just are unable to provide. Everyone has been absolutely fantastic, not just doing their job in a really professional manner, but really caring for and providing companionship too. At this truly extraordinary time, the management team have a clear pragmatic strategy for getting through this looking after my mum and their team. Thanks to everyone.
Business response:
Many thanks for your positive feedback, so much value will be gained by sharing this with the care team.
I would like to say a continuing thank you all of you at Bluebird Care Exmouth. You have been absolutely amazing with the care and compassion that you have afforded my parents and we could not have given our father the possibility of staying at home (where he wishes to be) without the support that you have given us all. We really value the partnership that we have built with you.
Business response:
Many thanks for your feedback, it continues to be a pleasure to be able to support the whole family.
We are very impressed by Bluebird. The patience, understanding and attention we receive is excellent. Ninety per cent of the carers prove that it is a vocation and not just a job, giving of their own time if required. They are polite and considerate. Our one criticism, University students should not be employed in vacation as it is just a fill-in holiday paid job and the sooner done the better.
We are very pleased to have Bluebird to care as I just couldn't do it on my own. It is so nice to speak to other people as it is like living on an island. They have been helping me since March 22, 2018, so am pleased to still have them helping us.
Business response:
Thank you for your feedback, it's really very valuable for the team to be able to continually improve the service we provide.
We only used Bluebird for a short period of time but they provided a service which was all that we could have asked for. My 95-year-old Mother was very impressed. "Well done".
Business response:
Thank you for you're feedback. We wish Mum and the whole family the very best for the future, it was a pleasure to be able to support you.
Frequently asked questions about Bluebird Care East Devon
How is Bluebird Care East Devon rated?
Bluebird Care East Devon has a 4.9 star rating with 111 reviews.
When is Bluebird Care East Devon open?
Bluebird Care East Devon is closed now. It will open on Monday at 8:30 a.m.