Bluebird Care Leeds North

4.7

Home Health Care
Leeds

About this business

Healthcare Home Health Care

Location details

2 Woodside Mews, Clayton Wood Close, Leeds, LS16 6QE, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.7154 reviews

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M H

6 years ago

It is comforting to know each night that the Bluebird carer, within minutes of the agreed time, will arrive and be cheerful, helpful and thoughtful about what she is doing and will often make helpful suggestions. I couldn't ask for a better start to the day.

Business response:

Hello, Thank you taking the time to leave a review about our services. We strive for excellence in our customer service, so if you have any suggestions for how we can be even better, please let us know on 0113 2589677 or leedsnorth@bluebirdcare.co.uk. Have a lovely day and stay safe.

R I

6 years ago

So far I have three different carers and each one was very pleasant and helpful.

Business response:

Hi, Thank you for taking the time to leave us a review. We set ourselves high customer service standards and it's great to hear that you're so happy with the service you receive. If you have any further suggestions about how can improve even further, please just let us know by emailing us at leedsnorth@bluebirdcare.co.uk or by calling us on 0113 2589677. Have a lovely day.

J C

6 years ago

I am very pleased with the lady who is assisting me with my shower. She is very pleasant and very competent and I would certainly recommend her.

Business response:

Derek B

6 years ago

Excellent service with friendly staff.

Business response:

Hi Derek, Thank you so much for taking the time to leave a review about our services. We remain honoured to support your Dad. Have a lovely day.

Michael

6 years ago

The care for my brother has been excellent. He has a brain injury and his carer is proactive and was quickly on his wavelength.

Business response:

Thank you so much for taking the time to leave us a five-star review about the service your brother has received. We set ourselves very high standards of customer care and are delighted that this has been yours and your brother's experience. Have a lovely day.

Eleanor R

6 years ago

Staff are extremely friendly and helpful with all tasks and treat me with respect. But also let me be independent when I want to be.

Business response:

Hi Eleanor, Thank you so much for taking the time to leave us a review, we really appreciate your feedback. We set ourselves very high customer service standards so if there is anything you can suggest to make our service even better, give us a call on 01132589677 or email us at leedsnorth@bluebirdcare.co.uk. Have a lovely day.

Suzanne D

10 years ago

I require assistance getting in and out of my care and arrival to work and departure. Few companies could offer this assistance and most only worked until 4am. Bluebird have been a life line and have helped me keep my job by taking in this service for me. All the Bluebird carers are friendly and patient.

Anita S

10 years ago

My mum has regular care from Bluebird and is very happy with the carers who visit her. She is not very mobile and the carers treat her with dignity and compassion. She feels very comfortable and safe in their hands.

R P

6 years ago

My main concerns are:- Running out of things without being advised. Throwing out things after their expiry dates. Some carers are unsure about the aga and keeping it clean.

Business response:

Hi, Thank you for taking the time to leave us a review. We set ourselves high customer service standards and it's great to hear that you're happy with the service you receive. We are always looking to continuously improve, so if you have further suggestions about we can resolve the points you made, please get in touch with us and talk it through with our friendly office team. Have a lovely day.