This profile has been claimed by the business owner or representative.
Bluebird Care Leeds North
- Home Health Care
- Leeds
About this business
Location details
2 Woodside Mews, Clayton Wood Close, Leeds, LS16 6QE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife's carers at Bluebird Care Leeds North have been nothing short of outstanding, two carers, in particular, are her main carers, and they ensure she is comfortable, clean and happy at all times. She has Alzheimer's and needs a lot of care and stimulation now, they are wonderful with her and also have a good sense of humour. My wife and I are at ease with them being part of the furniture in our home. The care they provide means that I get a break when I need it. I love my wife dearly but a little time to relax is sometim... read more
Business response:
Hi William, thank you for taking the time to leave this wonderful review. It made us quite emotional reading this because we’re so happy that you feel you have the break you deserve when our Carers visit, this is so important. We’re honoured to support you and your wife. Have a lovely day.
Bluebird Care Leeds North are an exceptional company who listen and acknowledge my choices and my desire for independence. The staff are caring and considerate and I will be using the company for the foreseeable future.
Business response:
Hi and thank for you so much for taking the time to leave us such a wonderful review. We thoroughly enjoy supporting you to live your life, your way and we work hard to make sure we meet our customers expectations. Have a lovely day.
They support my brother who has complex needs and a learning disability, they care for him as if they are his own family. They are patient and knowledgable and the office staff are so flexible with us and can't do enough for us all.
Business response:
Hi George, Thank you so much for taking the time to leave us such a wonderful review. We work hard to deliver a 5-star service and are delighted that you feel we deliver this standard. Have a lovely day.
Bluebird helps my sister with everything she needs and know they are always looking out for her and have her best interests at heart. Nothing is too much and they are so helpful, they deserve a medal working in this pandemic. They never complain even though they have full PPE on and must be uncomfortable. I couldn’t manage to look at my sister on my own and am so thankful.
Business response:
Hi Samantha, thank you so much for leaving such a fantastic review. We’re happy to hear that you’re so satisfied with the service, we work really hard to provide excellence in our care and support service. Have a lovely day.
I could not ask for more kindness The change to new visiting times recently has worked very well following a very distressing time after an incident that was nothing to do with Bluebird, but they saw I needed extra help and came to my rescue. Bluebird made changes I needed and are very helpful and pleasant with understanding. It cheers me up each day to see them!
Business response:
Hi Valerie, Thank you so much for taking the time to leave such a fantastic review. We're delighted that you feel you receive a 5-star service and thoroughly enjoy supporting you! Have a lovely day.
I find that Bluebird Care is a professional, reliable and caring organisation. I feel that the staff genuinely care about mu father and so a good job overall. I am pleased with my choice of carers.
Business response:
Hi John, Thank you for leaving such a positive review about our services. We are continuously looking for ways we can exceed our customer's expectations, so if you have any suggestions about how we can achieve 5-star ratings in the areas you rated us "Good" - 4 stars, we'd love to hear them. You can contact us on 01132589677 or leedsnorth@bluebirdcare.co.uk. Have a lovely day.
Always happy to help, really friendly, reliable and for my dad, a godsend.
Business response:
Hi John, Thank you so much for taking the time to leave such a fantastic review. We're delighted that you're so pleased with our service. It's really important to us to get it just right for every person we support. Have a lovely day.
Care assistants provide an excellent standard of care, whilst preserving my independence as much as possible. They are all sensitive to my needs and provide support and care as required. The continuity of care enables them to be aware of issues that need intervention; for example, if I have an infection, they know if I am confused and need antibiotics. When attending my hospital appointments, my consultants value their input and contribution to the consultation.
Business response:
Thank you for leaving such a positive review and we are delighted to hear you’re so happy with the service you receive from us. If there is anything you could suggest we could do to be awarded 5 stars in Management and Value for Money, please do let us know. Have a lovely day.
My father has been with Bluebird for nearly 2 years and we have been very pleased with the service we have received. Two or three carers in particular really go above and beyond to make my father's difficult life a little easier. They put on washing and hang it up, attend to his personal care and prepare his breakfast and a sandwich and buttered scone for lunch. They have not let us down once, every morning a carer has come, all through lockdown and the pandemic. We are truly appreciative and thankful to Bluebird for making ... read more
Business response:
Hi, Thank you so much for taking the time to leave us such a great review. We're honoured to support your Father, he's a lovely man. I notice you awarded 4 out of a possible 5 stars for 'value for money', if there is anything we can do to provide even better value for money please do let us know by calling us on 0113 2589677 or emailing us at leedsnorth@bluebirdcare.co.uk. Have a lovely day and thanks again.
Frequently asked questions about Bluebird Care Leeds North
How is Bluebird Care Leeds North rated?
Bluebird Care Leeds North has a 4.8 star rating with 141 reviews.
When is Bluebird Care Leeds North open?
Bluebird Care Leeds North is closed now. It will open on Monday at 8:30 a.m.