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Bluebird Care Leeds North
- Home Health Care
- Leeds
About this business
Location details
2 Woodside Mews, Clayton Wood Close, Leeds, LS16 6QE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care staff were always caring, compassionate and attentive. Communication with family was always timely, focussed, supportive and appropriate. Whenever support needed to be increased or altered in any way, Bluebird did so efficiently.
Business response:
Thank you David for leaving us such a lovely review, it means a lot to us. We did contact David to ask if we could have improved on value for money and David said, "I am content that the cost of care was reasonable and for this reason, I answered ’satisfactory’. If the cost of care was superb value for money, I would be suspicious that corners were being cut."
My father receives excellent care from his Bluebird carers, they have gained my father’s trust, who was a little reluctant to receive help at first. I do believe he would not be without his Bluebirds now, he speaks about them very fondly. Whenever I have contacted the office, the staff are pleasant, taking an interest and easy to talk to, they clearly have their customers’ best interests at heart. They respond quickly to any request we have and find ways to accommodate us with our last-minute requests for additional visits w... read more
Business response:
Hello Elaine, Thank you so much for taking the time out of your day to leave us such a fabulous review! We are passionate about the service we deliver, so this means a great deal to our team. Have a lovely day.
My 92-year-old mum has dementia and was well cared for by the lovely carers who looked after her. Bluebird was very informative and loved the app provided to monitor mum's daily visits. I would highly recommend.
Business response:
Hi Eileen, Thank you for taking the time to leave us such a lovely review. We're delighted that you're happy with the service we provide to your Mum. If there is anything you can suggest that would help us achieve 5 stars for the value for money section, please let us know, we love to receive feedback.
The care of my sister has been second to none. Myself and my sister are very grateful for the care provided to her. The whole team at Bluebird have been very professional and caring. It seems to be a very tightly and well organised business and that’s reassuring for us both.
Business response:
Hi Margaret, thank you for taking the time to leave us such a wonderful review! It’s a pleasure to support your sister. We work really hard to deliver consistently high standards so we’re delighted that you feel this way. Have a lovely day.
The team at Bluebird are the best we’ve experienced and we’ve had some bad experiences with home care companies. They are always on the ball and alert to changes in my Mum’s health and mood, they make suggestions to help but somehow never take over and just feel like a safe pair of hands. Everyone we have spoken to has been friendly and polite and even though I know they must be terribly busy as they help many people, they make us feel like we’re the only family they support and are very giving with their time. We’re complet... read more
Business response:
Hello Chris, Thank you so much for taking the time to leave us such a wonderful review. Your feedback means a lot to us and we do work hard to keep our standards of care high for our customers and their families. Have a lovely day.
Bluebird provides a high standard of care to my elderly mother. The access to the online daily care comments is particularly helpful, I can take a look at these whilst I am at work to see how Mum's start to the day was. Communication from the office team is very good and efficient. Everyone I deal with is very professional, knowledgeable, compassionate, and caring. Mum has built some good relationships with the carers who provide her care. Overall I feel Bluebird provides an excellent service of care.
Business response:
Hi Wendy, thank you for taking the time to leave us such a great review! We're delighted that you're so happy with our service. If you have any suggestions for how we can provide more value for money to reach 5 stars in your opinion in this category, please let us know on 0113 2589677 or leedsnorth@bluebirdcare.co.uk. We're always open to suggestions. Have a lovely day.
Bluebird are miles ahead in terms of quality of care than other care companies we’ve used. They are professional, competent and it’s obvious from every person I have spoken to in the team that they are kind and generous people. I couldn’t cope with everything when I was caring for Dad on my own but since Bluebird have been involved, I’ve got my life and my relationship back with Dad. I know that if Dad ever needs any extra visits, they have a well-managed team and always find a way to accommodate our requests. Dad enjoys the... read more
Business response:
Hi Sadie, thank you for leaving us such a wonderful review! We're delighted you feel this way about the service we provide and we very much enjoy our visits with your Dad. We work really hard to provide excellence in care so your words mean such a lot to us. Thanks again and have a lovely day.
From starting with Bluebird their admin and information have been excellent both from their local office and all the friendly caring staff who help me at home. I look forward to their visits and appreciate their care for me at home. They are top dollar in cost but as always you get the best if you pay for it and they are the best in this field in my experience. I haven't yet met the franchise holder but would like to leave especially my thanks to all the friendly folk at Horsforth Leeds. Well done guys 11 out of 10!
Business response:
Hi Robert, what a fantastic review! Thank you so much for taking the time to share your thoughts about our service. We set ourselves very high standards and are delighted you feel you receive a 5-star service from us. We must have an introductory catch up soon! Have a lovely day. Best wishes.
All the care workers that have been to look after me are all so kind. They will do anything for me and nothing is too much for them. They are chatty and that is what I like. They only have kind words to say and I look forward to seeing them each morning. You were recommended to us and you are the best.
Business response:
Good afternoon, thank you so much for leaving such a wonderfully warm review. We love visiting you and are delighted you feel you receive a 5-star service. Have a lovely day.
Frequently asked questions about Bluebird Care Leeds North
How is Bluebird Care Leeds North rated?
Bluebird Care Leeds North has a 4.7 star rating with 154 reviews.
When is Bluebird Care Leeds North open?
Bluebird Care Leeds North is closed now. It will open tomorrow at 8:30 a.m.