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Bluebird Care Newcastle
- Home Health Care
- Boldon Colliery
About this business
Location details
The Bulrushes, Boldon Business Park, 5 Woodstock Way, Boldon Colliery, NE35 9PF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very satisfied, all carers are thoroughly professional. Liaison between Mam and carers is very good, liaison with managers is first class. Grateful for the continued support.
Business response:
Thank you so much for your kind words. We're delighted to hear you are happy with the care, communication, and ongoing support. Your feedback means a lot to our team.
Overall, I am completely satisfied with the care my mother receives. My mother feels very comfortable when her carers call which is very reassuring due to her having alzeimers. I am kept regularly informed of care duties undertaken and feel that the app gives me peace of mind with how Mam has been when the carers visit
Business response:
Thank you so much for your lovely feedback. We're really pleased to hear that your mother feels comfortable and well cared for during her visits. We truly value your trust and will continue doing our best to support your Mam with compassion and consistency.
I have found all the carers at Bluebird uniformly kind, capable + sympathetic. Apart from looking after my mother really well + tailoring their approach to suit her individual needs, they are so friendly! They chat/joke with mum all the time they are helping her + even play her favourite music if she is agitated. They seem concerned with how I'm doing as well! If I have to ring the office, the staff are efficient/courteous + go the extra mile to sort issues.
Business response:
Hi, thank you very much for the kind review. We will be sure to pass on your comments to the care delivery team!
Very professional, friendly care service. Treated my father with dignity and respect at all times. Always very thorough, flexible and organised. Provided a welcome presence for my father and our family. Would definitely recommend.
Business response:
Thank you for your kind words! We're so pleased to hear that your father and your family had a positive experience with our team. Your recommendation means so much to us!
All staff very good.
Business response:
Thank you for your kind words, we will pass on your thanks to our staff!
The carers were excellent and professional, also very empathetic. My dad was treated like a person and with dignity, the family were kept in the loop with everything - very good communication. Thank you - I can't praise them enough.
Business response:
Thank you so much for your lovely review, we will pass on your kind words!
I am happy and completely delighted with the ladies who come and with their service.
Business response:
Thank you for your kind words! We're thrilled to hear you're happy with our team and the care they provide.
Dad's carers have built up a very good relationship with him, gaining his trust and understanding his needs. They encourage dad to be independent and praise him for his efforts. The carers show a good awareness of his care plan and follow it whenever possible. Caring, kind, positive and friendly - thank you ladies for your support.
Business response:
Thank you so much for your kind words! We're delighted to hear that your dad's carers have built such a strong relationship with him and are supporting his independence. It's wonderful to know that they are attentive to his care plan and are providing the compassionate, positive care he deserves. I will be sure to pass along your thanks to the team!
Excellent service from all the care staff, they go above and beyond. They become family, I love the interaction with my son. I do believe if it wasn't for the amazing care they give, my son wouldn't be where he is today. Excellent service. If we have any problems, I ring the office and they sort it as soon as possible. Brilliant service, highly recommend Bluebird Care.
Business response:
Thank you for your lovely review. It's fantastic to hear about your positive experience with Bluebird Care. It's evident that our carers' dedication and personalised attention have made a significant difference in your son's life.
Frequently asked questions about Bluebird Care Newcastle
How is Bluebird Care Newcastle rated?
Bluebird Care Newcastle has a 4.7 star rating with 81 reviews.
When is Bluebird Care Newcastle open?
Bluebird Care Newcastle is closed now. It will open at 8:30 a.m.