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Bluebird Care Newcastle
- Home Health Care
- Boldon Colliery
About this business
Location details
The Bulrushes, Boldon Business Park, 5 Woodstock Way, Boldon Colliery, NE35 9PF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Speaking on behalf of my family we were really pleased to have taken bluebird care to tend to our elderly dad. Every carer was very professional caring and looked after dad. He enjoyed their visits and they always greeted him with a "Hello". The good thing about this company every visit was documented with feedback and communication, which meant we all had peace of mind and dad was settled. We would highly recommend this company. The manager and her team were all amazing
Business response:
Hi Brenda, Thank you for taking the time to give us such a positive review. I will be sure to pass this on to the team involved. Kind regards, Joe
Bluebird provided exceptional care and support for my 95 year old dad, the staff were amazing, always treated him with dignity, respect and compassion. The management team were always very professional. He always looked forward to his visits, they always cheered him up. We are so grateful for their kindness and expertise shown to dad, they really went above and beyond, highly recommend.
Business response:
Thank you Carole, for such a positive review. I will be sure to pass this on to the Management team and the care staff involved in your Dads care. Kind regards, Joe
All in all both friendly, professional and speedy, from the initial call, the assessment and the care worker who helps my Mum. It's good to find someone good and trust worthy. Not much more I can say, thanks a million
Business response:
Thank you for your kind review. We will make sure to pass this on to the team! Kind regards, Joe
Very satisfied, all carers are thoroughly professional. Liaison between Mam and carers is very good, liaison with managers is first class. Grateful for the continued support.
Business response:
Thank you so much for your kind words. We're delighted to hear you are happy with the care, communication, and ongoing support. Your feedback means a lot to our team.
Overall, I am completely satisfied with the care my mother receives. My mother feels very comfortable when her carers call which is very reassuring due to her having alzeimers. I am kept regularly informed of care duties undertaken and feel that the app gives me peace of mind with how Mam has been when the carers visit
Business response:
Thank you so much for your lovely feedback. We're really pleased to hear that your mother feels comfortable and well cared for during her visits. We truly value your trust and will continue doing our best to support your Mam with compassion and consistency.
I have found all the carers at Bluebird uniformly kind, capable + sympathetic. Apart from looking after my mother really well + tailoring their approach to suit her individual needs, they are so friendly! They chat/joke with mum all the time they are helping her + even play her favourite music if she is agitated. They seem concerned with how I'm doing as well! If I have to ring the office, the staff are efficient/courteous + go the extra mile to sort issues.
Business response:
Hi, thank you very much for the kind review. We will be sure to pass on your comments to the care delivery team!
Very professional, friendly care service. Treated my father with dignity and respect at all times. Always very thorough, flexible and organised. Provided a welcome presence for my father and our family. Would definitely recommend.
Business response:
Thank you for your kind words! We're so pleased to hear that your father and your family had a positive experience with our team. Your recommendation means so much to us!
All staff very good.
Business response:
Thank you for your kind words, we will pass on your thanks to our staff!
The carers were excellent and professional, also very empathetic. My dad was treated like a person and with dignity, the family were kept in the loop with everything - very good communication. Thank you - I can't praise them enough.
Business response:
Thank you so much for your lovely review, we will pass on your kind words!
Frequently asked questions about Bluebird Care Newcastle
How is Bluebird Care Newcastle rated?
Bluebird Care Newcastle has a 4.8 star rating with 84 reviews.
When is Bluebird Care Newcastle open?
Bluebird Care Newcastle is closed now. It will open tomorrow at 8:30 a.m.