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Bluebird Care Newcastle
- Home Health Care
- Boldon Colliery
About this business
Location details
The Bulrushes, Boldon Business Park, 5 Woodstock Way, Boldon Colliery, NE35 9PF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional, caring with a friendly manner.
Business response:
We're pleased to hear that you're enjoying your time with our Bluebirds - thank you for leaving this review!
Excellent team of staff. Very caring and pleasant. Professional approach and very friendly putting my mum at ease. Take account of my mum's opinions and wishes about what needs to be done and ensure she is comfortable at all times.
Business response:
Thank you for this lovely review, it's great to hear that our Bluebirds are able to help your mum.
The standard of care from Bluebird is exceptional. The staff really care for Dad with compassionate and genuine care. They treat him with respect at all times.
Business response:
Hi, thanks so much for your kind feedback. We're proud to be able to provide you and your family with outstanding care.
The standard of care that my mother receives is excellent. The carers are always polite, professional, smart and appear to be well trained. My mother's behaviour can be challenging but the carers are always understanding and remain good-humoured. Generally, the carers arrive within fifteen minutes of my mother's standard care times but there are occasions when the rota can change without warning. This can be frustrating and upsetting for my mother who needs routine and certainty. The care is extremely expensive, so not affor... read more
Business response:
Hi B K, thank you for leaving this kind review - we're so pleased that we've been able to care for your mother.
Carers are very caring and friendly with Mam. She loves them coming.
Business response:
Thanks for your kind words Lynne, it's so nice to hear that you and your family are enjoying your time with our Bluebirds.
The staff are very good.
Business response:
Thank you very much for your feedback Scott, it's great to hear that our Bluebird's are able to support you and your family!
My terminally ill wife required the support of carers. A short time ago, Bluebird care was required to provide care to my terminally ill wife. As you can imagine, this was a very difficult time for me, and the support of carers was very much appreciated. What I don't think I appreciated was the very high level of genuine care and support we actually received. All the carers were highly professional in all they did, but more important to me, and my wife, was the kindness they showed on every visit. They managed to make her la... read more
Business response:
Thank you so much for taking the time to review our services provided for your late wife. We're very sorry for the loss of your wife and our team loved working alongside you both. Your kind words have been shared between our team to let them know how appreciated they are. Our deepest condolences for your loss.
I cannot speak highly enough of the care received by my uncle from the Darlington Bluebird Care team. He had visits four times a day from a small group of carers, who got to know him very well. They built up an excellent relationship with him and enabled him to spend the last months of his life at home, where he wanted to be. My uncle was treated with dignity and carers frequently went beyond the call of duty to ensure he was cared for in a way that suited him. I was particularly impressed by the calibre of the carers - I fe... read more
Business response:
Hello Catherine, Thank you so much for taking the time to review the care provided by our staff and sister location Darlington for your uncle. We strive to provide the best care possible to all customers and their surrounding family and friends, and it is so fulfilling to know that we have achieved this. Your comments have been passed on to the wider team. Best regards, Liz S
The palliative care girls who were assigned to my mam were AMAZING!! They literally fitted right in with our family from the off! We had a lot of fun and laughter which made my mam feel so at ease with them in caring for her. The support they gave me too alongside my mam was second to none!. Don’t ever stop being yourselves because that’s what makes you special, it takes a lot of compassion in what you do and nothing was ever too much. Can’t thank you enough girls.
Business response:
Hi Toni, Thank you so much for your review. Your kind words have been passed on to our palliative care team who loved working alongside yourself, your mam and the rest of your family. Kind regards, Liz
Frequently asked questions about Bluebird Care Newcastle
How is Bluebird Care Newcastle rated?
Bluebird Care Newcastle has a 4.8 star rating with 84 reviews.
When is Bluebird Care Newcastle open?
Bluebird Care Newcastle is closed now. It will open at 8:30 a.m.