Bluebird Care Newcastle

B K 

on Homecare.co.uk

3 years ago

The standard of care that my mother receives is excellent. The carers are always polite, professional, smart and appear to be well trained. My mother's behaviour can be challenging but the carers are always understanding and remain good-humoured. Generally, the carers arrive within fifteen minutes of my mother's standard care times but there are occasions when the rota can change without warning. This can be frustrating and upsetting for my mother who needs routine and certainty. The care is extremely expensive, so not affor... read more

Lynne R 

on Homecare.co.uk

3 years ago

Carers are very caring and friendly with Mam. She loves them coming. 

Scott W 

on Homecare.co.uk

3 years ago

The staff are very good. 

BobCaz 

on Homecare.co.uk

4 years ago

My terminally ill wife required the support of carers. A short time ago, Bluebird care was required to provide care to my terminally ill wife. As you can imagine, this was a very difficult time for me, and the support of carers was very much appreciated. What I don't think I appreciated was the very high level of genuine care and support we actually received. All the carers were highly professional in all they did, but more important to me, and my wife, was the kindness they showed on every visit. They managed to make her la... read more

Catherine L 

on Homecare.co.uk

4 years ago

I cannot speak highly enough of the care received by my uncle from the Darlington Bluebird Care team. He had visits four times a day from a small group of carers, who got to know him very well. They built up an excellent relationship with him and enabled him to spend the last months of his life at home, where he wanted to be. My uncle was treated with dignity and carers frequently went beyond the call of duty to ensure he was cared for in a way that suited him. I was particularly impressed by the calibre of the carers - I fe... read more

Toni G 

on Homecare.co.uk

4 years ago

The palliative care girls who were assigned to my mam were AMAZING!! They literally fitted right in with our family from the off! We had a lot of fun and laughter which made my mam feel so at ease with them in caring for her. The support they gave me too alongside my mam was second to none!. Don’t ever stop being yourselves because that’s what makes you special, it takes a lot of compassion in what you do and nothing was ever too much. Can’t thank you enough girls. 

Leslie N 

on Homecare.co.uk

4 years ago

My mother is very old now and what local support friends she had have now their own health problems. She has been with Bluebird care for a number of years and their daily support has been essential. As I and her other family live hundreds of miles away we can only support her personally to a very limited extent. Bluebirds support to my mother in her increasing needs to visit hospital has been crucial. I have found them easy to contact to help sort out crises as they have arisen and find that whoever I contact knows her circu... read more

Rob M 

on Homecare.co.uk

4 years ago

My sister's health has deteriorated within the last few months, to the point where she could no longer live independently without support. She started with having carers a couple of times per week and has increased this to three times. Due to my sister's learning disability and mental ill-health, she is very resistant to change, but the careful onboarding by the care manager made this a very smooth process. My sister really likes the carer she has been allocated, who has managed to swiftly build a great relationship between ... read more

Katie H 

on Homecare.co.uk

4 years ago

The care my Dad was given in his final days was first-rate! The Bluebirds treat him with dignity and respect throughout and were very considerate of his wishes. The girls really made an effort to talk to us on a very personal level. They couldn't have done more to make my Dad's final days as comfortable as possible whilst offering support to myself and my Mam as well.