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Bluebird Care Pontypridd
- Home Health Care
- Pontypridd
About this business
Location details
Treforest Industrial Estate, Main Ave, Pontypridd, CF37 5UR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
My elderly 99 year old mother was receiving help from Bluebird Care from March/April onwards. She has a carer twice daily. She sometimes has the same carer for a day or two but more often than not she has different ones. She is very fond of all her carers and when I see her in the mornings she will repeat all that has been said with a smile. Nothing is too much trouble for any of the carers, and as my mother is well known for her saying "dont be mean with the cream". By this she means that she likes to have plenty of cream t... read more
One member of staff came to me at 7am to help me prepare for a hospital visit for a colonoscopy. I was unwell at the time and suffering from severe arthritis. I needed a lot of help and care and it was given to me in the best possible way. She was so kind, so caring and very professional. I could not have had better care. . I have always been a very active independent person and never before needed assistance of such a personal nature, I will always be grateful to you. I relocated to Pontypridd last June and live alone. I am... read more
It was a difficult decision to choose a Care Company for my mother but after having met with the local supervisor at my mother's and discussing her needs, I felt comfortable and confident that they would provide the care we needed. The range of care is extensive and the supervisor recommended services that we hadn't considered but will be useful. The carer turned up yesterday morning to find my mother very distressed having had a urine accident in the night. The carer gave emotional support before changing everything. She th... read more
Our experience since having Bluebirds support in the requirements needed by my wife and I ,have been extremely efficient, caring and professional. We found the team adaptable and understanding to sometimes our changing needs. From first contact with the company,.we felt confident that we had made the right choice .
Bluebird Care Service have provided a great service at short notice. All the carers who visited my mother in law were always caring and polite which made her feel safe and secure at a time when her family were absent. The carers notes provided reassurance that our relative was well and safe while we were not able to be with her. Every individual from day one have been professional. First contact with the care coordinator who has always replied to my emails promptly and another member of staff who completed the initial assess... read more
Having recently started using Bluebird's services for my mum, it has been so heartening for us to see what a great job has been done by her carers. Recently there was a bit of an incident where things became a little overwhelming and the carer on the day of this incident was absolutely superb. When I got to meet her recently, it was so wonderful to see how great she is with Mum. To be honest- all of the carers have been great, but that incident was very stressful for the family, so it was reassuring to see that Mum was in su... read more
We were very lucky to receive outstanding care from the Bluebird Care Pontypridd team at such a difficult time. When we needed them at such urgency, the admin team made sure we had someone that night at such short notice. The love, care and passion they showed towards the service user was phenomenal and we really couldn't have wished for a better team to care for them, especially the last weeks of life. A big special shout-out goes to two carers who went above and beyond every time. They were very professional, gentle and kn... read more
Excellent care received from all the Bluebird Care staff. Very responsive and willing. I don't hesitate to recommend this agency who are looking after my parents. They are very responsive when I need to increase visits in the short term when my parents need extra help and the companionship offered by all the carers is exceptional.
The service provided by Bluebird Care has been excellent in all respects. With Bluebird's advice and assistance, the worrying and stressful process of moving my Father from a Care Home back to his own home has been made seamless. Bluebird have been on hand to answer all my questions at the drop of a hat, they are extremely responsive and knowledgeable and have gone above and beyond to make both my Dad and myself feel reassured. Now back at home with a live-in care package in place, we are so impressed with the level of care ... read more
Frequently asked questions about Bluebird Care Pontypridd
How is Bluebird Care Pontypridd rated?
Bluebird Care Pontypridd has a 4.9 star rating with 41 reviews.
When is Bluebird Care Pontypridd open?
Bluebird Care Pontypridd is closed now. It will open tomorrow at 9:00 a.m.