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Bluebird Care Pontypridd
- Home Health Care
- Pontypridd
About this business
Location details
Treforest Industrial Estate, Main Ave, Pontypridd, CF37 5UR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Excellent service all round. Thank you.
Business response:
Thank you for taking the time to provide such kind feedback.
Bluebird Care cares for my mother-in-law and during the last two months, my husband has been very ill, Bluebird has really supported myself and my mother-in-law in making sure she is okay whilst I can't be there as I normally am. She has had good days and bad days but they have really been brilliant in helping keep her schedule and making things flow as comfortably for her whilst I wasn't able to. They have not only supported my mother-in-law but also myself during a really tough time and have helped us so much. We have an a... read more
Business response:
The team at Bluebird Care would like to thank you for a great review. We appreciate your support, patience and kindness.
We have been using Bluebird Care for the past 3 months since my dad came out of hospital after having a stroke. They are a very professional and caring team. All at Bluebird have been amazing, very kind and helpful. They have genuine concerns for my dad and have taken the time to get to know him. They have helped him to adjust back into his home, and addressed all our concerns with this process. The service Bluebird provide is excellent. They have a very efficient and easy way by use of an app, to keep you updated. A schedul... read more
Business response:
Thank you so much for your uplifting feedback! We are genuinely touched by your kind words and are thrilled to have been able to offer the support your dad required. Your appreciation means a lot to us, and we're committed to maintaining the highest standards of service.
From the very first meeting, I knew we were dealing with a professional, well-organised and caring team, both in the office and in the community. The carers were amazing, taking the time to listen to our concerns, getting to know my aunt’s personality and caring for her in a way that suited each and every situation they came across with care, respect and dignity. The dashboard app, where you can log in at any time of day to see extensive notes, staff scheduling times and much more was an excellent addition to the excellent h... read more
The service provided has been excellent. My dad likes all the carers who come to see him. I like that if a new carer starts, a familiar carer comes as well and introduces them. The app that they provide is excellent, with a daily update, once the carer has clocked out.
Business response:
Thank you for taking the time to provide feedback. We are glad that you have found our care excellent along with the processes in place to support with continuity of care.
The staff were polite and efficient. Some even made me laugh.
Business response:
We are grateful for being your care provider of choice and appreciate your feedback.
I find Bluebird Care to be reliable, friendly and very professional.
Business response:
We are thankful for your feedback and appreciate your kind words.
Carers and office staff were all very supportive and helpful. During very bad weather in January, I did expect carers to have difficulty and possibly miss some calls, but in spite of living at the top of a very steep hill and ice and snow making it very hazardous, we had all our usual calls. Carers left their cars at the bottom of the hill and walked up to us when suitable transport was not available.
Business response:
We appreciate you taking the time to provide valuable feedback. Bluebird Care, Pontypridd has a robust winter recovery plan in place and we endeavour to get to all of our calls. We're grateful to be able to help and support you, especially in hazardous conditions.
After searching for a carer for my husband for quite a long time, I found Bluebird Care. They were an answer to my problems. I cannot speak highly enough of them. They always arrive on time and are friendly and helpful. Nothing is too much trouble for them and besides treating my husband really well, they are always ready to listen to my woes. I am really glad I found them and would recommend them to anyone.
Business response:
We are glad to be able to provide the support you required. We strive to deliver the best care possible and are so happy to receive your feedback. Were always just a phone call away for anything you need.
Frequently asked questions about Bluebird Care Pontypridd
How is Bluebird Care Pontypridd rated?
Bluebird Care Pontypridd has a 4.9 star rating with 69 reviews.
When is Bluebird Care Pontypridd open?
Bluebird Care Pontypridd is closed now. It will open at 9:00 a.m.