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Office 13, Flexspace, Roway Ln, Birmingham, B69 3ES, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care Sandwell has made such a massive difference in our lives recently. This is our first experience with a care company and everyone I have had contact with is truly lovely. My mum always says how nice the ladies, who visit her are. Minor issues we have had have been addressed and carers are always on schedule. Thank you so much.
Business response:
Thank you for the amazing review. We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Please do not hesitate to contact me if I can assist you further.
First class service. All the carers were young and very caring and nothing was too much trouble. Times allocated to each visit were kept to and I was made aware of carers' names before they arrived always on time.
Bluebird has worked very hard to help Mum live independently in her own home. The Care Coordinater has gone above and beyond to personally ensure Mum has the right level of care. Her Carers have been kind, considerate and helpful in all aspects of Mums personal care. Again all have done a lot with Mum to ensure her care is of a high standard. We thank all at Bluebird for bearing with us during a worrying time because Mums health deteriorated. However, the care coordinator and the team always try their utmost to look after Mu... read more
Since being taken on as an emergency complexed care need package. I have received 100% at present all aspects of my care needs have been met. Food nutrition, I have multiple food allergies and my food has to be cooked from scratch, however Bluebird staff have gone above and beyond their duty of care to manage my nutritional needs. I would recommend Bluebird Care to family.
We had Bluebird Care Sandwell carers in twice a day to look after my mom who has dementia and needs assistance with daily personal tasks. The team of carers have been lovely, caring people who have treated Mom with dignity and respect when dealing with her personal care. They also undertook other small tasks such as making sure Mom had eaten and taken medication and always made her a cup of tea before leaving. If there were any issues, these were reported to the office who then rang us to follow up. Any time I have dealt wit... read more
I needed carers for my elderly dad, and after searching on the internet came across BLuebirdwhich had very good reviews. The staff at Bluebird, when I spoke to them on the phone were very helpful and setting up the care package went smoothly. The carer who looks after dad is so helpful, my dad can't speak highly enough of her. The open pass app which is part of the package is excellent too. Overall extremely pleased with Bluebird Care.
The carers deliver care to a high standard. My relative always looks clean, presentable, has diet and fluids to hand and the carers make an effort to communicate with her despite of her being deaf. The carers will ensure that she has her allocated meals and enough to eat and drink. If there are any changes to her care plan then Bluebird is easily contactable and ensure changes are made if required, she is very grateful for the carers.
Bluebird Care Sandwell set a standard for personal care that every other Home Care provider should aspire to. My mother-in-law's care has been exceptional since she fell and returned home from hospital following hip surgery. Her mobility is now severely restricted and she needs a lot of help with all aspects of her personal care. I suggest that my wife is a good judge, she is a trained nurse with 30 years experience, having spent much of her career in care for the elderly. We live 100 miles from mum and were unable to visit ... read more
My mum had terminal cancer and had a wish to spend her remaining days at home. We thought there would only be a few days for her, but she was here for over 3 weeks. This is in no small part to the level of care and support from Bluebird and their staff. We can't thank them enough really and along with another agency, Dad and I were able to keep her comfortable, happy and dignified for her last days. Mum needed less care towards the end as she would sleep more and this was easily accommodated and changed. There is an app you ... read more
Bluebird Care Sandwell has a 5 star rating with 103 reviews.
Bluebird Care Sandwell is open now. It will close at 5:00 p.m.