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Office 13, Flexspace, Roway Ln, Birmingham, B69 3ES, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had Bluebird Care Sandwell carers in twice a day to look after my mom who has dementia and needs assistance with daily personal tasks. The team of carers have been lovely, caring people who have treated Mom with dignity and respect when dealing with her personal care. They also undertook other small tasks such as making sure Mom had eaten and taken medication and always made her a cup of tea before leaving. If there were any issues, these were reported to the office who then rang us to follow up. Any time I have dealt wit... read more
I needed carers for my elderly dad, and after searching on the internet came across BLuebirdwhich had very good reviews. The staff at Bluebird, when I spoke to them on the phone were very helpful and setting up the care package went smoothly. The carer who looks after dad is so helpful, my dad can't speak highly enough of her. The open pass app which is part of the package is excellent too. Overall extremely pleased with Bluebird Care.
The carers deliver care to a high standard. My relative always looks clean, presentable, has diet and fluids to hand and the carers make an effort to communicate with her despite of her being deaf. The carers will ensure that she has her allocated meals and enough to eat and drink. If there are any changes to her care plan then Bluebird is easily contactable and ensure changes are made if required, she is very grateful for the carers.
Bluebird Care Sandwell set a standard for personal care that every other Home Care provider should aspire to. My mother-in-law's care has been exceptional since she fell and returned home from hospital following hip surgery. Her mobility is now severely restricted and she needs a lot of help with all aspects of her personal care. I suggest that my wife is a good judge, she is a trained nurse with 30 years experience, having spent much of her career in care for the elderly. We live 100 miles from mum and were unable to visit ... read more
My mum had terminal cancer and had a wish to spend her remaining days at home. We thought there would only be a few days for her, but she was here for over 3 weeks. This is in no small part to the level of care and support from Bluebird and their staff. We can't thank them enough really and along with another agency, Dad and I were able to keep her comfortable, happy and dignified for her last days. Mum needed less care towards the end as she would sleep more and this was easily accommodated and changed. There is an app you ... read more
The care Bluebird provides has given reassurance that my Aunt is ok and well in her home. They have helped her regain some independence and she thinks highly of the carer who attends. The access via the app also provide useful updates whilst I am at work and provide the reassurance that everything is ok. Tasks required are also completed as planned and the general assistance provided ensures we can stay on top of my Aunt's care, health and overall wellbeing.
My aunt has been in receipt of care provision since Xmas time. As next of kin, I have had regular interaction with Bluebird Care, particularly with the manager there. Our working relationship is very good and a lot of consideration has been shown towards my aunt. I have access to the staff notes on the App and can see that a good service is being provided. Staff visits are regular and timely.
Very happy with the care package my mom receives. It's good she has the same carer most days and enjoys her company as well as being helped with her everyday needs. The manager is very helpful when times or requirements need changing, and I wouldn't hesitate to recommend this company to anyone. Being able to read the carers notes on my phone is a big help and gives me peace of mind.
My mother's wellbeing has improved a great deal since the visits began. She gets on really well with her carers.
Bluebird Care Sandwell has a 4.9 star rating with 99 reviews.
Bluebird Care Sandwell is closed now. It will open at 8:30 a.m.