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Bluebird Care Sandwell
- Home Health Care
- Birmingham
About this business
Location details
Office 13, Flexspace, Roway Ln, Birmingham, B69 3ES, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service is excellent. One staff member in particular is 1st Class and takes good care of me. I feel safe in her care.
Business response:
Hi, thank you so much for taking the time to reply and letting me know personally who this carer is. Its so nice to hear how safe you feel in her care. Take care
Very satisfied with the service. Thank you.
Business response:
im really happy to hear that you are satisfied with our service. We try our hardest to keep our standards high and our customers happy. Take care
Bluebird carers care for my mum professionally and with respect. Visits can be challenging, to say the least, but the carers still carry out their job with a minimum of fuss. This gives me the confidence to enjoy evenings away and to wake in the morning knowing that my mum is clean, dressed and fed. The carers go above and beyond what I expected - they also look after my mum's flat, change her bed and do the washing. It's always clean and tidy there and leaves me with more time to be a daughter rather than also trying to cle... read more
Business response:
Good Afternoon Ann, Thank you for such a lovely comment. We aim to provide the best care possible as that is what our customers deserve. I'm so glad to hear that it is giving you more time to be a daughter. As always, you know where we are if you need anything. Many thanks- Kayleigh.
Bluebird Care has been coming to my Dad's home on a weekly basis for about 12 months. All staff members who have attended to Dad have done so with patience and sensitivity to his needs and sometimes challenging situations. They have been careful in following his personal boundaries and have always contacted me with any concerns and followed protocol when unable to reach me. Staff have all been friendly and approachable and I have confidence in their ability to provide a high standard of care.
Business response:
Thank you so much for such a lovely review. It's a pleasure going in to see your dad on a weekly basis. Many thanks.
Very grateful to have a care company that I know looks after my mum without our family having to worry. The managers and carers go above and beyond what is expected. My mum is treated with dignity and love. The managers have also supported us as a family too.
Business response:
Good Afternoon Jenny, I am thrilled you came back to Bluebird Care. We are thrilled to have you back with us and to be able to give you the care your mom deserves but also as a family. Take care.
All the carers who Mom has had have been very helpful and professional. Very friendly and treat mom with dignity. Whenever we call at short notice for extra hours we are always accommodated, which is very much appreciated. Mom was very reluctant to have carers to begin with but they have proved to be a service we couldn't manage without and have removed a great deal of anxiety for me, her daughter and her immediate family. Would definitely recommend Bluebird even though a little more expensive than other providers.
Business response:
Good Afternoon Craig, thank you for such a lovely review. Your mother-in-law is a lovely lady and all my girls just love to attend her calls. Take care.
The care company is very professional and caring. We have used this company just over a month for my mother who has dementia. Nothing is not too much trouble and has put extra things in place to help my parents. All of the staff are friendly and will go the extra mile to make things easier for my mom. They are very reliable and always on the end of the phone for any questions and advice.
Business response:
Good morning, thank you so much for your kind words. It's been a pleasure working with your mom and dad. We will continue to do as much as we can to support you all through this difficult time. Many thanks.
Bluebird Care are always extremely accommodating and have responded immediately to our changing needs. The carers that visit are kind, patient and friendly. I feel reassured that I will be alerted by the team if anything is amiss when the carers visit.
Business response:
Thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well! If we can be any help in the future let us know.
The carers from Bluebird were fantastic from the offset when caring for my elderly father, and looked after him for over fourteen months. Each carer and the management were wonderful, kind and patient with him as he had to learn to accept their help, and they learned to anticipate his needs. The care was excellent from day one, making sure Dad was clean, had what he wanted and needed, and also offering him emotional support and friendly company. They would take the time to chat with him, get to know him, and always asked if ... read more
Business response:
Thank you so much for such a lovely review. It was our pleasure looking after your dad. It was a pleasure to be able to give him extra time with yourself and your family. You know where we are if you ever just want to talk. Take care.
Frequently asked questions about Bluebird Care Sandwell
How is Bluebird Care Sandwell rated?
Bluebird Care Sandwell has a 5 star rating with 103 reviews.
When is Bluebird Care Sandwell open?
Bluebird Care Sandwell is open now. It will close at 5:00 p.m.