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Bluebird Care Sandwell
- Home Health Care
- Birmingham
About this business
Location details
Office 13, Flexspace, Roway Ln, Birmingham, B69 3ES, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very grateful to have a care company that I know looks after my mum without our family having to worry. The managers and carers go above and beyond what is expected. My mum is treated with dignity and love. The managers have also supported us as a family too.
Business response:
Good Afternoon Jenny, I am thrilled you came back to Bluebird Care. We are thrilled to have you back with us and to be able to give you the care your mom deserves but also as a family. Take care.
All the carers who Mom has had have been very helpful and professional. Very friendly and treat mom with dignity. Whenever we call at short notice for extra hours we are always accommodated, which is very much appreciated. Mom was very reluctant to have carers to begin with but they have proved to be a service we couldn't manage without and have removed a great deal of anxiety for me, her daughter and her immediate family. Would definitely recommend Bluebird even though a little more expensive than other providers.
Business response:
Good Afternoon Craig, thank you for such a lovely review. Your mother-in-law is a lovely lady and all my girls just love to attend her calls. Take care.
The care company is very professional and caring. We have used this company just over a month for my mother who has dementia. Nothing is not too much trouble and has put extra things in place to help my parents. All of the staff are friendly and will go the extra mile to make things easier for my mom. They are very reliable and always on the end of the phone for any questions and advice.
Business response:
Good morning, thank you so much for your kind words. It's been a pleasure working with your mom and dad. We will continue to do as much as we can to support you all through this difficult time. Many thanks.
Bluebird Care are always extremely accommodating and have responded immediately to our changing needs. The carers that visit are kind, patient and friendly. I feel reassured that I will be alerted by the team if anything is amiss when the carers visit.
Business response:
Thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well! If we can be any help in the future let us know.
The carers from Bluebird were fantastic from the offset when caring for my elderly father, and looked after him for over fourteen months. Each carer and the management were wonderful, kind and patient with him as he had to learn to accept their help, and they learned to anticipate his needs. The care was excellent from day one, making sure Dad was clean, had what he wanted and needed, and also offering him emotional support and friendly company. They would take the time to chat with him, get to know him, and always asked if ... read more
Business response:
Thank you so much for such a lovely review. It was our pleasure looking after your dad. It was a pleasure to be able to give him extra time with yourself and your family. You know where we are if you ever just want to talk. Take care.
We have been using Bluebird Care for nearly a year and are delighted with the care they provide. Always reliable and very flexible, which we have found invaluable as Dad's care needs continue to change. It is extremely well managed, and there is always someone available to speak to at any time, day or night. We particularly like their app, which provides customer plans, schedules and notes after every care call, keeping us fully informed. Dad prefers familiarity, and the team works hard to provide regular carers. They listen... read more
Business response:
Thank you so much for such a caring response. Im so glad you are happy with the care Bluebird Care gave to your dad. We are always here if you need any support. Thank you again.
Bluebird are a highly organised and professional team who are a credit to their profession. My mum was treated with the utmost respect and care over the 2 years she was looked after. These lovely ladies became an extended part of our family and genuinely 'cared' for my mum even through the most difficult of times, going above and beyond on countless occasions. Timings were adjusted to suit Mum's ever-demanding needs with meetings even taking place in hospital with family when Mum was admitted to review her healthcare and ens... read more
Business response:
Good Morning Jan, thank you so much for this beautiful review. Your mom is such a lovely lady and it was a pleasure and honour to take care of her. I wish you all the best for the future and you take care.
The team at Bluebird are amazing (very personable, caring, professional and experienced). At the beginning of June, I did not know where or how to get help. Living outside the area, I needed to find a company I could trust. The team has provided much-needed support for my relatives, particularly around hospital appointments, organising home appointments /medication and helping with shopping. The things I value most from the team are: 1) The great warmth that they show my relatives and me. 2) Total trust; nothing is too much ... read more
Business response:
Good Morning Jane, thank you for such a lovely comment. It's been a pleasure getting to know you all and hopefully putting your mind at ease. Take care.
At the moment I use the service once a week. I am very happy with it.
Business response:
Thank you for taking your time to give us a positive review. We are pleased to hear that you are satisfied with our service.
Frequently asked questions about Bluebird Care Sandwell
How is Bluebird Care Sandwell rated?
Bluebird Care Sandwell has a 4.9 star rating with 99 reviews.
When is Bluebird Care Sandwell open?
Bluebird Care Sandwell is closed now. It will open at 8:30 a.m.