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Bluebird Care Sandwell
- Home Health Care
- Birmingham
About this business
Location details
Office 13, Flexspace, Roway Ln, Birmingham, B69 3ES, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the offset, the manager has been ever so wonderful and helpful, and all the care staff have been always trying extremely patient and kind with my grandfather, giving him outstanding care and being friendly with him. They always leave him comfortable, ensuring he has everything he needs and always ask if there's anything else he would like them to do. They leave the house clean and tidy. It's such a relief and so reassuring to have such wonderful carers looking after my grandfather, especially as he is so reliant on them... read more
Business response:
Hi Emily, thank you for such a lovely comment. I'm very happy that you are satisfied with the service we provide for your grandfather. Rest assured, we will support you all as much as possible and as best as we can going forward. Many thanks.
I can honestly say Bluebird are professional and very helpful when contacted. All staff that attend to my mother-in-law treat her very well and are patient and kind. The tea that attends to our property are respectful and pleasant and do their role very well. I can honestly say overall, this company/team are very good at their job, and we, as a family, are very grateful.
Business response:
Hello Tina, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! Your great rating means a lot to us, and we appreciate you taking the time to leave us this review!
Bluebird Care on the whole is very professional. They provide 100% commitment to their clients. As a son of a service user, I feel confident that my mother is in the best care and in good hands of this company. We have a great team that attends my property and they are patient, caring and attentive, most importantly respectful.
Business response:
Hi Robert, thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!
I am pleased and satisfied with all of the carers that have helped me, they are all friendly and helpful.
Business response:
Thank you so much for the high star rating! We are always here for your home care needs! We are always more than happy to assist you if anything else comes up. Take care!
My mother-in-law is very, very happy with her carer who is extremely caring and professional, also she is polite and makes sure my mother-in-law is happy and safe. She leaves a first-class carer in my view, also a nice young lady.
Business response:
Thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you!
Bluebird Care Sandwell has made such a massive difference in our lives recently. This is our first experience with a care company and everyone I have had contact with is truly lovely. My mum always says how nice the ladies, who visit her are. Minor issues we have had have been addressed and carers are always on schedule. Thank you so much.
Business response:
Thank you for the amazing review. We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Please do not hesitate to contact me if I can assist you further.
First class service. All the carers were young and very caring and nothing was too much trouble. Times allocated to each visit were kept to and I was made aware of carers' names before they arrived always on time.
Bluebird has worked very hard to help Mum live independently in her own home. The Care Coordinater has gone above and beyond to personally ensure Mum has the right level of care. Her Carers have been kind, considerate and helpful in all aspects of Mums personal care. Again all have done a lot with Mum to ensure her care is of a high standard. We thank all at Bluebird for bearing with us during a worrying time because Mums health deteriorated. However, the care coordinator and the team always try their utmost to look after Mu... read more
Since being taken on as an emergency complexed care need package. I have received 100% at present all aspects of my care needs have been met. Food nutrition, I have multiple food allergies and my food has to be cooked from scratch, however Bluebird staff have gone above and beyond their duty of care to manage my nutritional needs. I would recommend Bluebird Care to family.
Frequently asked questions about Bluebird Care Sandwell
How is Bluebird Care Sandwell rated?
Bluebird Care Sandwell has a 4.9 star rating with 99 reviews.
When is Bluebird Care Sandwell open?
Bluebird Care Sandwell is closed now. It will open at 8:30 a.m.