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Bluebird Care Walsall
- Home Health Care
- Walsall
About this business
Location details
28 Willows Rd, Walsall, WS1 2DR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care Walsall have looked after my mother-in-law for the last 4 years. From the start, Bluebird have been brilliant. They are lead by a great manager, who has an outstanding management team to support her, and any queries and concerns are dealt with immediately. Visit times have been accommodated as requested and the carers always turn up on time and stay for the full allotted slot. The team of carers, are all so understanding and have passion for their job, completely fulfilling the needs of M-I-L. They have built u... read more
Business response:
Thank you so much for this review, we truly appreciate your time and we are always here if you need anything. Kind regards Vicki
I cannot express enough how brilliant Bluebird have been. The most professional of organisations I have dealt with. They listened carefully and put in place everything we, as a family, needed and more. One of the most important things was the communication, I was constantly kept up to date and that is so helpful. I felt incredibly supported at a very difficult and unknown time. I'll never be afraid to ask for help again. In a world of change... please don't, you have perfected a very difficult service.
Business response:
Thank you so much for this review, we try our absolute best and so pleased that you are happy.
Bluebird are providing an excellent service for my mom and have always proved to be reliable. Carers are always on time and complete the required hours of care my mom needs. We have always found staff to be approachable and understanding. My mom who suffers from dementia is treated with gentleness and respect and her home also. Communication with staff and management has been comforting as they are always there to listen and provider as much assistance as possible. We receive calls from Bluebird to check all is going well. W... read more
Business response:
Thank you for your kind words and for taking the time to review our service. It is so great to read how pleased you are with the care that your mom is receiving and I am really looking forward to sharing your kind words with the Carer's who regularly visit mom.
I approached Bluebird about 18 months ago to see what support they could provide my 90 year old father who lives on his own as his immediate family live abroad and elsewhere in the country. From the first call Bluebird have been outstanding not only in their care for my father but through their extensive experience, understanding, advice and support. The needs of my father have escalated in this time and Bluebird have always been on hand to provide advice as to next steps. The manager has provided so much reassurance to us a... read more
Business response:
We really appreciate your kind words and the time you have taken to share your positive experience and views about the care your father has received. We will continue with our hard work in ensuring we provide the highest level of care for your father and will always be available to you and implement any changes required so that he can safely remain in the comfort of his own home.
Carers treat my mother with compassion and dignity, they genuinely care and go out of their way to address her needs, she never feels rushed. She very much enjoys their company.. It is evident they enjoy their work and highly rate Bluebird. There is good communication between carers and with office staff. It is easy for me to negotiate changes to the care plan. Bluebird have been excellent at times of crisis when my mother has been admitted to hospital. Communication with on-call staff has been invaluable at these times..Blu... read more
Business response:
Thank you for taking the time to leave such a lovely review which I can't wait to share with all the team. It is lovely to hear how comfortable mom feels with her Carers and that she enjoys their company. We will continue to provide the highest level of care for mom to enable her to safely stay in the comfort of her own home.
My parents received excellent and compassionate care from Bluebird Care for two years. As their needs changed their care packages were updated quickly to address the changes. As they moved to end of life care at home this year, the service was responsive and very supportive to my parents and myself. Bluebird Care Walsall made it possible for my parents to be well cared for at home and to remain together right until the end of their lives. If we had not found Bluebird, I don't think this would have been possible.
Business response:
Thank you very much for your kind words, it was our absolute pleasure to care for your parents and to hear you say that our input made it possible for them to remain at home together, for us that is everything. I will be sure to share your words with the team.
Bluebird Care provided my reablement, excellent care and A1 care. Staff were brilliant, so friendly and caring. I would definitely recommend.
Business response:
Thank you for taking the time to review our service, our team will be so happy to hear your kind words and we continue to look forward to seeing you daily.
Bluebird started looking after my mom after a recent fall. From the start the care has been outstanding, the attention to detail is amazing, my mom was reluctant to have carers in her home but now she looks forward to the visits. The carers that attend to Mom are very professional, caring and understanding. The office staff listened to Mom's needs, which was reflected in the care plan and the staff that attended to Mom carry out the tasks professionally and respectfully. I highly recommend Bluebird to anyone who needs care. ... read more
Business response:
Thank you for your kind words, our team take huge pride in the trust you place in us to care for your loved ones and all the carers who visit Mom really look forward to their visits and spending time with her. The team will be thrilled to hear your kind words, thank you!
Brilliant care company. Excellent services. Very reliable.
Business response:
Thank you for taking the time to review our service and for your kind words, we look forward to continuing to support you as a family.
Frequently asked questions about Bluebird Care Walsall
How is Bluebird Care Walsall rated?
Bluebird Care Walsall has a 4.9 star rating with 81 reviews.
When is Bluebird Care Walsall open?
Bluebird Care Walsall is closed now. It will open at 8:30 a.m.