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Bluebird Care Walsall
- Home Health Care
- Walsall
About this business
Location details
28 Willows Rd, Walsall, WS1 2DR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent in every way. From assessment in the home and when speaking to the staff on the phone. My mom loved the care staff she had looking after her. They were very caring and understanding of her needs. Also making her feel valued despite her age. Well done everyone for providing a great service.
Business response:
Thank you for your kind words and for taking the time to review our service. I can speak on behalf of all of the Care Assistants who visit Mom, that they all really look forward to the visits and spending time with Mom.
We have had an exceptional experience with Bluebird Care. They have spent the last 10 months caring for my grandmother, and I can not speak highly enough of both the company and the care staff. The care staff are highly accommodating and friendly and always take the time to ensure my grandmother is happy and her needs are attended to. I would recommend Bluebird Care Walsall to every individual seeking care within the Walsall area.
Business response:
Thank you for taking the time to leave us such a lovely review. The team will be delighted to receive your feedback, and we look forward to continuing to support your Grandmother during our daily visits.
The peace of mind Bluebird Care gave to us as a family was immeasurable. After a big surgery, the unknowns are great for a lady of 84 living in her own home. The care given meant that my brother and I could feel happy that mom was well looked after. All the simple but important tasks that needed to be done were done with care and consideration. The flexibility of the service meant that mom also had the freedom to continue to live her life whilst recovering, but still staying safe.
Business response:
We really appreciate your feedback and your kind words. Knowing that Mom is able to continue to live her life whilst remaining in the comfort of her own home as a result of the care and support we provide, is the exact reason our business was set up. We look forward to our visits to Mom and continuing to support you as a family.
Professional, caring and supportive. Bluebird Care Walsall gave an excellent service to support my mother with all her needs whilst living at home with Alzheimer's. This applied to individual carers as well as management and admin support.
Business response:
Thank you for taking the time to leave such a lovely review. I am so happy to hear your positive feedback which I will be passing on to all of the team!
We at the moment have two or three regular carers who mum and I like very much. They look after us very well and are always polite and considerate and are careful to point out if they have any concerns (an extra pair of eyes). The office staff are always helpful also. Over the years we've learned to trust Bluebird staff and they are helpful should we need to make changes.
Business response:
It has been our absolute pleasure to visit Mum over the last few years and in the process, we have also got to know you very well too. It is lovely to hear that you feel well supported and looked after. We look forward to all future visits and will continue to provide the very best care and support for both you and Mum.
The carers take good care of mom and are friendly and supportive to both me and mom.
Business response:
Thank you for taking the time to leave a wonderful review, we appreciate your kind words. Our Care Assistants love visiting Mom and also enjoy their daily catch-ups and chats with you during the visits.
Bluebird Care Walsall have provided us care over the years for my mom. I have always found the care to be very person-centred, and the staff have always shown Mom the utmost respect, especially when maintaining her dignity and also her religious preferences. Their continuity of the staff has been exceptional as Mom definitely had her favourites! The staff were always quick to notify us of any concerns related to Moms health and deterioration of her condition. On many occasions, we were able to act quickly based on the carers... read more
Business response:
Thank you for taking the time to leave such a lovely review. All of the Care Assistants who visited Mom really enjoyed doing so, and they looked forward to the visits as much as Mom did.
My Bluebird carer is punctual, cheerful, willing and helpful. She is a good listener who has learned my needs and idiosyncrasies. She does not patronise me but is willing to listen to my anecdotes. I look forward to her arrival each morning and feel she and I work as a team. When she is not on duty other staff are also caring and lovely.
Business response:
Thank you for taking the time to leave such a lovely review! We will share your kind words with your regular care assistant who will be very happy to hear your positive feedback.
Bluebird Care has been wonderful during Covid, very supportive towards both myself and my father. All the care staff have worn excellent levels of PPE, fantastic staff consistency. My father and myself are over the moon with Bluebird Services.
Business response:
We are so happy to hear your great feedback! Throughout the Covid-19 pandemic, our team have worked and continue to work extremely hard while prioritising the safety of our customers and their families at all times. We look forward to our daily visits and chats about the days events.
Frequently asked questions about Bluebird Care Walsall
How is Bluebird Care Walsall rated?
Bluebird Care Walsall has a 4.9 star rating with 81 reviews.
When is Bluebird Care Walsall open?
Bluebird Care Walsall is closed now. It will open at 8:30 a.m.