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Bluebird Care Westminster & City of London
- Home Health Care
- London
About this business
Location details
77 Ashmill St, London, NW1 6RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brilliant company, the care and compassion that is shown to my uncle is amazing. Everything is taken care of from hospital appointments to taking him shopping for clothes. I cannot recommend this company enough. As I live quite for away from my uncle, it's so reassuring to know that his needs are met every day, he's always showered, fed and warm, he is a happy man. Every carer is on point.
Business response:
Thank you so much for your wonderful review! We're incredibly grateful for your kind words. It's fantastic to hear that your uncle is receiving the care and support he deserves, and we're thrilled that our team is able to make a difference in his daily life. Knowing that you can have peace of mind, even from afar, is exactly what we strive for. We'll continue to ensure he's well taken care of, and we're so happy to be part of his journey. Your recommendation means the world to us! All the best Bluebird Care Westminster
On the whole, excellent. They were on time and agreeable and knowledgeable.
Business response:
Thank you for your feedback! We're so glad to hear that you had a positive experience with our team. Punctuality, knowledge, and a friendly approach are things we strive for, so it's great to know we met those expectations. We appreciate your support and look forward to continuing to provide excellent service!
Had a fantastic experience for my 95-year-old mother. The assistants were patient and caring, the management was always available and very responsive. It was an excellent experience and a real pleasure working with you. Can't thank you enough for all you did!
Business response:
Thank you for taking the time to write this amazing feedback, it really does mean a lot to our teams. It was a pleasure looking after your mother and we are very happy that the experience had such a positive impact on you and your mother. All the best.
Right from the very beginning, a very positive experience. Telephone calls and meetings set up very promptly. Most impressed by the professionalism, training, friendliness and level of support from the staff. Nice to be able to talk to staff about problems and techniques. Care tailored to individual needs and schedules during visits.
Business response:
It's been a pleasure to provide care and thank you for writing such lovely feedback. Our teams are so passionate about building genuine connections and providing the gold standard of support for people when in need. I am so glad that we have been able to have such a positive impact for you and build a genuine relationship to ensure the best possible service was delivered. All the very best.
I am very pleased with Bluebird - the support, the very friendly and practical help they give to my husband's condition and way of life and the knowledge that they are there for me. My husband really enjoys his experience and I enjoy the peace of mind - thank you.
Business response:
Thank you for sharing your experience of our service! We are honoured to support your husband to access his community and live life to the fullest, on his terms. His experience and yours are at the heart of his care plan; tailoring each visit to his preferences. Whether it's a stroll in the sunshine or preparing a favourite meal, I can assure you that his carers thoroughly enjoy supporting him. Like all of our customers, he has led a storied and truly fascinating life; we are honoured to play our part in supporting him to re... read more
Bluebird has been very helpful and supportive in providing me care. The carers have been amazing and really kind. It has been a great experience and the office team have been great too.
Business response:
Thank you for sharing your experience of our service; it has been a pleasure to support you to stay safe and happy in your Kensington home for the past seven years. Your Bluebirds have thoroughly enjoyed working with you and adapting their care and support to your changing requirements. Entrusting yourself, your home, your health and your wellbeing to a care service is a leap of faith... we are honoured that you chose Bluebird Care Westminster, Kensington & Chelsea and I am delighted that you've had the triple CQC Outstandin... read more
My mother's carer has become part of our family. We enjoy time together eating meals and doing other lovely things together. My mother is very happy being cared for in her own home so that we can continue to enjoy each other's company in a familiar environment. My mother's carer does so much: changing bedsheets, preparing meals, suggesting ideas for entertainment such as watching videos or going for a walk. Her cooking is excellent. She has a great sense of humour - much needed in many situations! We are thrilled with her, a... read more
Business response:
It has been a pleasure supporting your mother in her Holland Park home. She is a joy to support! As her requirements changed, we were able to adapt the service from home care to live-in care. I am thrilled to read that our carer matching process has been a runaway success! Helping our customers remain safe and happy at home, supporting our customers and their family members. This is precisely what our service sets out to achieve. Many people think that increased needs mean a loss of independence and a move away from their be... read more
I am the guardian of one of your clients who lives in sheltered accommodation in the Westminster area. I live in the South West and, due to being remote from the person I am a guardian for, find the services of Bluebird Care critical for the safe management of her care. We have always found the care provided very good and your Care Managers are always extremely responsive to any queries or difficulties that may inevitably arise. The client has recently had an unfortunate accommodation issue that resulted in significant disr... read more
Business response:
Thank you for your feedback regarding the service we've provided for the past three years. It is our pleasure to support our customer with daily visits to her Marylebone home. I'm delighted to read that our service has been consistently excellent for her; continuously liaising with you as her guardian and being immediately responsive to her changing requirements are essential elements of delivering a 'CQC Outstanding' level of support. When opportunities arise to go the extra mile for our customers, we rise to the challenge ... read more
I'm really happy with the service provided by Bluebird Care. Value the care and carers.
Business response:
Thank you for your kind words regarding the service we've provided to support you in your home. Our triple CQC outstanding home care and live-in care service is custom-built around each individual customer to create their happiest and most bespoke experience. Whilst we are not the least expensive care provider, our rigorous training programme embeds 'Excellence in Care' and we can boast multiple tiers of oversight to ensure your care exceeds expectations at every opportunity. From your superb care assistants to your dedicate... read more
Frequently asked questions about Bluebird Care Westminster & City of London
How is Bluebird Care Westminster & City of London rated?
Bluebird Care Westminster & City of London has a 4.9 star rating with 111 reviews.
When is Bluebird Care Westminster & City of London open?
Bluebird Care Westminster & City of London is closed now. It will open tomorrow at 8:30 a.m.