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Bluebird Care Westminster & City of London
- Home Health Care
- London
About this business
Location details
77 Ashmill St, London, NW1 6RA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very grateful and impressed by the level of care and attention given to my father during an extremely challenging year, particularly when my father was discharged from hospital after having tested positive for Covid. Many thanks.
Business response:
Thank you for taking the time to review, we are very happy that our service is able to continue helping your father and has supported him during this difficult year. We wish you and your family the very best. Kind regards
My home help has always been very good and kind and it is the truth. They always get me what I want and need and some even go over and above what they are required and do. I am very grateful. May the good Lord bless then all. Many many thanks to you all.
Business response:
Thank you so much for posting this feedback. It is lovely to hear that we can provide such support to you. We really appreciate the thanks and we will pass this on to the whole team. All the very best, Bluebird Care Westminster.
Can't express enough how grateful we are to the team at Bluebird Care (Westminster), from CEO to admin team and the wonderful carers. They should be very proud of the work they do. We were at our wit's end with a previous care provider, and the difference between the two was like night and day. We urgently needed to get some adequate care to replace the agency that went before, and the response from Bluebird from the moment we made an enquiry was considerate, empathetic and professional. They contacted us at the weekend, an ... read more
Business response:
Thank you for taking the time to review, we are very happy that our service was able to help you in this very difficult time. The feedback has been given to all our staff, and the carer's really appreciated the chocolates you sent to them. We wish you and your family the very best. Kind regards - Bluebird Care Westminster.
We are incredibly impressed and grateful for the service provided by Bluebird Care Westminster & City of London. Everyone involved has been extremely professional, conscientious and helpful. We have used other care agencies in the past and this one is definitely the best. Our thanks again after the reassurance and caring support that Bluebird has provided.
Business response:
Thank you so much for taking the time to leave this feedback. It’s such lovely feedback to hear and it means a lot to all of us at the company. We really enjoy working alongside the family and trying our very best to get the best outcomes for your parents on a day to day basis. I will make sure everyone involved receives this feedback which will make their days.
Bluebird has been caring for my Mother who has advanced dementia for the past two years, initially for daycare which then progressed to a full live-in package. The service has been essential in supporting my Mother and our families’ needs. We have been particularly impressed with our Care Manager, who always goes the extra mile in ensuring the very best care and outcomes for my mother. His help and support have been vital in ensuring the best possible outcomes for her and matching suitable carers to meet my mother’s requirem... read more
Business response:
Thank you so much for taking the time to complete a review. It is so lovely to have such great feedback. It’s a pleasure looking after your Mum and also working with the family who really helps support us to give the service we provide. It’s a real team effort. All the very best and thanks once again.
The team has been excellent at looking after my neighbour. Often going beyond the normal requirements to find his favourite cereal or help with medical issues. I no longer have to worry about him so this is a huge weight off my shoulders.
Business response:
Thank you so much for taking the time to review our service. We appreciate all feedback, and we are really happy that we have been able to help both you and your friend, who we very much enjoy looking after. Our aim is to provide a very personalised service so glad that the team is going above and beyond. All the very best - Bluebird Care
I visited a friend last Saturday with a couple of compatriots of his, as we were very concerned about his welfare as his health is now so troubling. We were all pleasantly surprised at how well cared for and how happy he was. Thanks to Bluebird Care Westminister , particularly the Customer Service Manager, whose caring nature and attention to our friend's needs, has made him a firm favourite. May your good works continue.
Business response:
Thank you so much for the review. It is such a pleasure you look after your friend and we were very happy to be able to organise the recent trip out with him which was such a big success. I will pass over the thanks to the team, all the very best.
Bluebird (Westminster) has been an essential part of my Mother's daily care for over a year now. In recent times they have gone above and beyond to ensure my Mother's safety and wellbeing during what has been an extremely challenging time for us all. Both carers very much live up to their titles as 'carers' and my Mother has become extremely fond of both of them. I would also commend the thought that went into placing the right carers with the right client - thank you to all at Bluebird Westminster.
Business response:
Thanks for the great review, it is a pleasure looking after your mother. So nice to have such great feedback which is why we work in this industry. I will pass this over to all the care team involved in her service. All the best - Bluebird Care Westminster
Bluebird Westminster is helping my Godmother with her care needs. She was very resistant and struggles with insight into her loss of ability to manage alone. I cannot praise Bluebird enough for their care, flexibility and attention to detail. The office back up is friendly, reliable and responsive 24 hours a day. Hiccups in the care package are easy to talk over and resolve when they occur. The processes are transparent and having the care notes available online is very helpful not only for day to day review of what is happe... read more
Business response:
Thank you so much for taking the time to leave a review. We very much enjoy looking after your Godmother. We believe in looking after each person individually so it is nice to hear our approach is working so well. We wish you all the very best.
Frequently asked questions about Bluebird Care Westminster & City of London
How is Bluebird Care Westminster & City of London rated?
Bluebird Care Westminster & City of London has a 4.8 star rating with 104 reviews.
When is Bluebird Care Westminster & City of London open?
Bluebird Care Westminster & City of London is open now. It will close at 5:00 p.m.