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Bluebird Care Winchester, Eastleigh & Romsey
- Home Health Care
- Winchester
About this business
Location details
Calford House, Wessex Way, Colden Common, Winchester, SO21 1WP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird have proven to be extremely reliable in all matters of care from vista to hospital transport. Would highly recommend them. They turn up on time and nothing is too much trouble for them. The management are easy to get hold of and always helpful.
Business response:
Thank you for your lovely feedback, it makes us very proud reading this and we will share your kind comments with our team.
Bluebird Care has been providing live-in care for over a year to our parents. We have been impressed by the professional care provided by the lovely women who undertake the care however, they are let down by the management team who do not always respond in a timely manner to the same standard as the immediate care team.
Business response:
Thank you for taking the time to send your feedback. We're very pleased to read that you are impressed by the professional care we provide and our care assistants who visit you. Regarding your concern, I have passed this to our senior manager who will be in touch to discuss this with you further. Thank you again for sending your feedback and if there's anything else we can do, please call us on 01962 856 900.
Both male and female carers have been very helpful in many useful ways e.g. reaching shelves, answering doorbell, making cups of tea or coffee, preparing sandwiches and salads. Sharing experiences with carers from other countries, making them feel 'at home' even for a few minutes.
Business response:
Thank you for submitting such a lovely review. We're delighted you have rated us five stars and we'll share your feedback with our team.
Excellent experience with Bluebird Care in Winchester - great to work with people who know and understand all the typical challenges and questions when first starting out care/home help for the elderly. This has made our first few weeks very easy and smooth, helped also by the easy to use ‘real time’ online system that shows when care staff arrive and depart, and also shows each person’s notes from the visit. This is a genuine peace of mind aid when you’re not always near the person receiving the care. We look forward to wor... read more
Business response:
Thank you for leaving such a lovely review. It’s a pleasure to support you and your family and we will share your kind comments with our team.
I have been very happy indeed with the care and friendship shown to me by Bluebirds assigned to me. It is like being with good friends!
Business response:
Thank you for your feedback. We are delighted to read your five-star review, and it's lovely to know we've fitted in like good friends!
A very helpful and supportive service that built a good rapport with my aunt who has dementia and upped the care package really swiftly when this became necessary. We were worried my aunt would be reluctant to have the carers visiting her but we quickly accepted them and found them kind and friendly.
Business response:
Thank you for taking the time to submit a review. It's lovely to read your positive feedback, and we will enjoy sharing this with the team.
Bluebird Care Winchester, Eastleigh & Romsey have been relieving my dad's live-in carer for 2 hours every day so they can have their break. They have always looked after my dad well and I have no concerns at all, they always help my dad eat his meals, help him with his hygiene routines and take him for a walk when he requests this. I would recommend this agency for reliable care and look forward to working with them in 2024.
Business response:
Thank you for your recommendation and for submitting such a positive review. It’s a pleasure to help, and we too are looking forward to continuing to support you and your father in 2024.
Great service from friendly staff. It gives us peace of mind knowing that my parents are receiving the right level of care to meet their needs. Also knowing that care can be adjusted as their needs change is very reassuring.
Business response:
We’re very pleased to hear how happy you are with our service, and that we’re providing you with peace of mind. Thank you for taking the time to submit a review.
Following a hospital stay, my father required full-time live-in care. Bluebird was excellent in hand-holding me through the process and things to look out for along the way. The carer they provided has proved excellent, allowing myself and my siblings to feel assured that our father is being kept safe and comfortable in his own home.
Business response:
Thank you for leaving such a positive review. We really appreciate you taking the time to send us your feedback and are delighted our live-in service is working so well for you.
Frequently asked questions about Bluebird Care Winchester, Eastleigh & Romsey
How is Bluebird Care Winchester, Eastleigh & Romsey rated?
Bluebird Care Winchester, Eastleigh & Romsey has a 4.7 star rating with 118 reviews.
When is Bluebird Care Winchester, Eastleigh & Romsey open?
Bluebird Care Winchester, Eastleigh & Romsey is closed now. It will open on Monday at 8:30 a.m.