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Bluebird Care Winchester, Eastleigh & Romsey
- Home Health Care
- Winchester
About this business
Location details
Calford House, Wessex Way, Colden Common, Winchester, SO21 1WP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Care assistants are professional, caring and understanding. The management listened to our father's needs and matched the care team well. They are flexible and have been able to accommodate extra hours when needed. They listen and act on instructions quickly regarding changes in care needs. This gives us peace of mind.
Business response:
Thank you for your lovely feedback. We are delighted our service is providing you and your family with peace of mind, and it's our pleasure to support you.
Actually, this review refers to the last four years of superb live-in care from the same carer who has been with my 95-year-old mother since 2020. He is completely professional with attention to all aspects of care but is sensitively and intuitively caring to an extraordinary degree and has created a safe and relaxed ambience that allows my mother to thrive. She has severe dementia but he understands her changing needs and adapts to them and she is happier and more relaxed than I have ever known her.
Business response:
Thank you for sending such lovely feedback. It's our pleasure to support you and your mother and we are delighted you are so satisfied with our live-in care service. We will share your kind comments with our team.
The live-in carers have been excellent and have cared for our mother with great kindness and compassion. They are always patient and attentive and keep us informed of any changes. The house is always kept clean and tidy.
Business response:
Thank you for submitting a review. We are very happy to read that you describe our live-in care service as excellent and will share your lovely feedback with the team.
All staff are courteous and caring. Particular staff take exceptional care and understand and support my child to be as independent as possible and enjoy her time with them. The care team wholeheartedly deliver exceptional and high-quality care.
Business response:
Thank you for taking the time to send your feedback. It's a pleasure to support you and your child and we are delighted you find the care to be exceptional. We will share your lovely review with our team.
The manager and all the Bluebird team have been friendly, professional and very understanding of what's needed by our family. I would recommend them for providing friendly, well organised, good quality and flexible care.
Business response:
Thank you for your feedback. We are very grateful for your recommendation and are delighted you are satisfied with our service. We will share your kind comments with the team.
I am the attorney for two elderly sisters who have spent several months in the hospital, and their overwhelming wish has been to return to their own homes. It has been a very difficult process trying to meet their wishes, and at the same time, ensure they are safe at home. None of this could have been achieved without the hard work and professionalism of Bluebird, in particular, two ladies. They have adjusted the care plan as circumstances changed and have been a huge support to me. They have kept me fully involved at all ti... read more
Business response:
Thank you for taking the time to leave a review. We really appreciate your lovely feedback and are delighted to be supporting you and the sisters.
Very pleased with carers when Mum came home from hospital/respite. Friendly, kind but firm with mum - they got her to have a shower! Very understanding and always willing to chat with her. Very pleasant and gave helpful advice. Would definitely use them again.
Business response:
Thank you for submitting your feedback. It was a pleasure to support you and your mum, and we're very grateful for your recommendation.
Recently set up care for my mother who is 92. Excellent service. Very flexible, helpful. Give ideas on how they can help.
Business response:
Thank you for leaving a five-star review. We really appreciate your feedback and are delighted you are satisfied with our service.
Thank you to the Bluebird care team that looks after my mother. We are so impressed with the care and understanding shown by the team and the fact that they go out of their way to make her feel part of the Bluebird community. The team have always been receptive to our comments and requests and are always prepared to go the extra mile.
Business response:
Thank you for your lovely feedback. It's a pleasure to support you and your mother and we are delighted to hear you've been impressed with our services.
Frequently asked questions about Bluebird Care Winchester, Eastleigh & Romsey
How is Bluebird Care Winchester, Eastleigh & Romsey rated?
Bluebird Care Winchester, Eastleigh & Romsey has a 4.7 star rating with 118 reviews.
When is Bluebird Care Winchester, Eastleigh & Romsey open?
Bluebird Care Winchester, Eastleigh & Romsey is closed now. It will open on Monday at 8:30 a.m.