This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Kinda slow but not too bad. Iffy wifi and no outdoor..." Kinda slow but not too bad. Iffy wifi and no outdoor power but still quite comfy. My car drives like a million bucks but the price was very good.
Business response:
Thank you for the review and feedback! We appreciate you coming to visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!
"The service didn’t meet my expectations in terms of..." The service didn’t meet my expectations in terms of timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with the loaner car and it took me about 30 minutes to do it in BMW service. Plus, when I picked up my car the front license plate was hanging on one screw. Thanks to the technician he quickly found the correct screw to attach it. To have 5 stars this dealership should work h... read more
Business response:
Work hard as I wrote
"Ethan was very helpful as well as the entire staff.I..." Ethan was very helpful as well as the entire staff. I would highly recommend this dealership
Business response:
It makes our day to hear Ethan gave you such excellent care, Bret! Thank you for rating Herb Chambers BMW of Sudbury five stars! We'll see you at your next appointment!
"Josh was very attentive and availableHe was upfront with..." Josh was very attentive and available He was upfront with the purchase and trade in
Business response:
We're glad to hear Josh made this a positive experience! Thank you for rating Herb Chambers BMW of Sudbury five stars! We hope you enjoy your new ride!
"Just picked up my car after annual service by Herb..." Just picked up my car after annual service by Herb Chambers BMW. They performed a complete check, sent me a video of the inspection and identified a number of things that needed attention. They completed everything in good time. I had reserved a free loaner (new BMW SUV), which meant I didn’t have to wait at the dealership. John Majeika was my service manager and was friendly, efficient and most considerate. Herb Chambers gets my five stars.
Business response:
We're happy John and our team provided five-star care! Thank you so much for the kind words, Steve! - Herb Chambers BMW of Sudbury
"Had a routine maintenance service on my BMW X3.Very..." Had a routine maintenance service on my BMW X3. Very friendly and efficient service manager (john). Helped with an issue from a different tire retailer.
Business response:
Thank you for visiting John at Herb Chambers BMW of Sudbury! We're grateful to have you as a customer, and hope you'll consider us for future service needs!
"I came in with no appointment and Elmin took care of me..." I came in with no appointment and Elmin took care of me immediately and successfully. The price charged was very reasonable. I am new to the Boston area and will use this dealer again whenever my BMW needs service.
Business response:
Thank you for the great review and feedback about your experience with Elmin! Welcome to Boston and we look forward to working with you again!
"Always a great experience at Herb Chambers dealership...." Always a great experience at Herb Chambers dealership. Very helpful staff. They explain everything very well.
Business response:
Thank you for visiting our team at Herb Chambers BMW of Sudbury! We look forward to your next visit!
"John was impressive remembered me called me when the car..." John was impressive remembered me called me when the car was ready and status. Thank you John see u soon
Business response:
John appreciates your positive review! We look forward to your return to Herb Chambers BMW of Sudbury! See you next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.