BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.7

About this business

Location details

68 Old County Rd, Sudbury, MA, 01776, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,361 reviews
Select a rating
Gwitman328's profile image
Gwitman328 
4 years ago

"Very professional and helpful. On time service at less..." Very professional and helpful. On time service at less cost than quoted. Will return for future service. 

Business response:

Thank you for your positive review! We look forward to your return! -Herb Chambers BMW of Sudbury 

Dmclrichardson's profile image
Dmclrichardson 
4 years ago

"Very helpful in working with me. Love driving my BMW X3..." Very helpful in working with me. Love driving my BMW X3 2014 and so does 

Business response:

Congrats on your 2014 BMW X3! We're happy that you're already loving the vehicle! See you next time at Herb Chambers BMW of Sudbury! 

2016 X5's profile image
2016 X5 
4 years ago

"Excellent service every time I go there. Never..." Excellent service every time I go there. Never pressure to perform additional work. Great staff 

Business response:

It means so much to us to hear we've provided you with the best possible care! Thank you for rating us! - Herb Chambers BMW of Sudbury 

r.bv's profile image
r.bv 
4 years ago

"henry ding is awesome. super patient and understanding...." henry ding is awesome. super patient and understanding. they worked with me so i could get the car i wanted amid all the shortages 

Business response:

Thank you so much for the kind feedback! We're so glad you enjoyed working with Henry and we hope you enjoy your new vehicle. Take care and thanks again, from all of us here at Herb Chambers BMW of Sudbury! 

Yu_chyi's profile image
Yu_chyi 
4 years ago

"People are very helpful and friendly. They try to make..." People are very helpful and friendly. They try to make the process convenient for customers 

Business response:

This review makes our day! Thank you so much for taking the time to leave us your positive feedback! - Herb Chambers BMW of Sudbury 

Christopherthiggins1's profile image
Christopherthiggins1 
4 years ago

"These guys are professionals!!! They kept me updated..." These guys are professionals!!! They kept me updated throughout the process. Car was detailed. Very happy. 

Business response:

Christopher, It means so much to hear we've made your experience so awesome! Thank you for the five-star rating! - Herb Chambers BMW of Sudbury 

M.ehrmann's profile image
M.ehrmann 
4 years ago

"It was easy to get in for a service appointment, I was..." It was easy to get in for a service appointment, I was set up quickly with a loaner, and my service provider was very helpful and knowledgeable. When the car was returned, it was cleaned very well. 

Business response:

We are so happy to hear that you had such a great time working with our team at Herb Chambers BMW of Sudbury! 

Janejlin's profile image
Janejlin 
4 years ago

"Al Jonuz, the Head of Service arranged for my appointment..." Al Jonuz, the Head of Service arranged for my appointment on short notice to accommodate my travel schedule. Both he and Bill Kramer, Service Manager, made sure my car was taken care of as quickly as possible. I feel much more relieved about traveling when my car is fixed 

Business response:

Thank you for the fantastic feedback - we're so glad Al & Bill were able to provide you some peace of mind before your travels. We appreciate you trusting the Herb Chambers BMW of Sudbury team with your vehicle and hope we can be of service to you again in the future! 

charles.pithis's profile image
charles.pithis 
4 years ago

"Everytime I meet with William kramer the experience is..." Everytime I meet with William kramer the experience is amazing. He and his service department are great. 

Business response:

We're so glad to hear it, Charles! Thank you so much for being a Herb Chambers BMW of Sudbury customer! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 3,361 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 11:00 a.m.