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BMW

4.7

About this business

Location details

68 Old County Rd, Sudbury, MA, 01776, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,361 reviews
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Mamirabella30's profile image
Mamirabella30 
4 years ago

"Manny is an excellent assets for the company, he knows..." Manny is an excellent assets for the company, he knows how to treat quite well a customer making sure we get the best possible deal 

Business response:

We couldn't agree more! We're lucky to have team members like Manny at Herb Chambers BMW of Sudbury! We'll pass along your kind comments to him! 

Baskaran Ganesan's profile image
Baskaran Ganesan 
4 years ago

"Awesome service. Staffs are friendly, knowledgeable and..." Awesome service. Staffs are friendly, knowledgeable and timely. Arrangements of loaner vehicle is very easy and useful. Go go go go go go go go 

Business response:

We are honored to receive your support, Baskaran. Thank you! - Herb Chambers BMW of Sudbury Team 

Maureen.mm.2015's profile image
Maureen.mm.2015 
4 years ago

"I didn’t buy a BMW from the dealership, but thought..." I didn’t buy a BMW from the dealership, but thought everyone was professional and kind to work with. I had tight times to meet when purchasing the car and everyone went out of their way to accommodate me. 

Business response:

Thank you for your positive feedback, Maureen! We hope you keep us in mind for your future automotive needs! 

Ray's profile image
Ray 
4 years ago

"I’ve been consistently pleased with my experiences with..." I’ve been consistently pleased with my experiences with BMW Sudbury. My service advisor and the other staff are professional, courteous and responsive. Highly recommend! 

Business response:

We are honored to receive your support, Ray. Thank you! - Herb Chambers BMW of Sudbury Team 

Bill995's profile image
Bill995 
4 years ago

"Worked through my issues and found an effective solution..." Worked through my issues and found an effective solution at a reasonable price. Also tested to ensure all engine alerts were cleared an resolved. Thank you 

Business response:

We're so happy to hear that, Bill! Thank you! 

akshih's profile image
akshih 
4 years ago

"Great job keeping me informed of progress. Able to chase..." Great job keeping me informed of progress. Able to chase down vague descriptions of problems. Worked with this department for over 10 years. They build trust and credibility with each interaction. 

Business response:

Thanks for the 5-star rating! It's so great to hear our service center continues to earn your business and confidence! We plan to continue showing you five-star care for years to come! See you next time! - Herb Chambers BMW of Sudbury 

Robert S's profile image
Robert S 
4 years ago

"Customer oriented service team with video overview of car..." Customer oriented service team with video overview of car diagnostics sent before any service is provided allows you to see what they are recommending with the car up on the lift like you are in the garage with them. 

Business response:

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers BMW of Sudbury! 

mohawk6979's profile image
mohawk6979 
4 years ago

"William took very good care of my car needs. He tried to..." William took very good care of my car needs. He tried to save me money, only had the services I really needed at this time. Will have the other done at a later time. 

Business response:

We are so happy that William could do a great job for you! We are lucky to have him on the team at Herb Chambers BMW of Sudbury! 

Pcourt's profile image
Pcourt 
4 years ago

"John is very knowledgeable and professional. I was..." John is very knowledgeable and professional. I was impressed how he was looking to solve my problem efficiently with less labor. Also, he is patient and he seems genuinely interested in resolving car issues. He also called be back later on a sat to say we had left our dogs water bowl outside in waiting area: I’m looking forward to having him be our new service rep. 

Business response:

It was our privilege to service your vehicle and earn your five stars! We'll share your comments with John and our team! Thanks so much! - Herb Chambers BMW of Sudbury 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 3,361 reviews. 

When is BMW open?

BMW is closed now. It will open at 11:00 a.m.