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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"I’ve been having my car serviced at BMW of Sudbury for..." I’ve been having my car serviced at BMW of Sudbury for over 6 years - have always had great customer service and quality car care. The video inspections is a great tool they use to keep you informed of your cars status and needs !
Business response:
Thank you for your years of business with us at Herb Chambers BMW of Sudbury! We appreciate your feedback and hope to have you as a customer for life!
"William Kramer was incredibly professional and super..." William Kramer was incredibly professional and super helpful. We had had some less then stellar experiences in the past and he renewed our faith in BMW of Sudbury. Thanks William! While we were waiting for service (which was done when promised - thank you), Peter saw us looking at new cars and answered all of our questions on the spot. We liked him and will absolutely come to see him when we are ready to buy a new car.
Business response:
Joe, we are so happy to hear that you had a great time working with our team at Herb Chambers BMW of Sudbury! Thank you for your wonderful review and we look forward to helping you out next time you come in!
"Karen was great, I am so glad that she was there, she..." Karen was great, I am so glad that she was there, she guided me and my 540 thru our service visit, I love my car and have been driving BMW for the last 20 years, I was a little reluctant when I got there seeing that my service adviser was no longer there but Karen eased my anxiety and made the trip a winner, thank you Karen and BMW of Sudbury!
Business response:
We're so happy to have you as a part of the BMW family and are glad to know you can count on Karen! Thanks for your wonderful feedback, we look forward to seeing you again!
"Mackenzie was professional and friendly even that I was..." Mackenzie was professional and friendly even that I was 30 minutes late for my appointment it wasn’t a problem. I had to drive all the way from Worcester because BMW of Sudbury customer service is so much better from the one that’s close to me.
Business response:
Nik, we are so happy to hear that our team at Herb Chambers BMW of Sudbury is worth the drive! Thank you for your review!
"Quick and attentive service, good selection and easy..." Quick and attentive service, good selection and easy process overall. Took every precaution for covid protection. Very nice location as well. Would recommend to anyone!
Business response:
Thank you for your five-star rating! We're so glad our team provided an awesome experience to you during your visit! See you next time! - Herb Chambers BMW of Sudbury
"Just had my 328i repaired at the BMW of Sudbury - water..." Just had my 328i repaired at the BMW of Sudbury - water pump and thermostat, along with a few smaller things. The car had to be towed there without me. They received the car, sent a video examination of the car, then followed up with an assignment. Repaired quickly and the service was exceptional. I recommend this BMW dealer.
Business response:
Igor, we are so happy to hear that our team at Herb Chambers BMW of Sudbury did a great job and earned your recommendation! Thank you!
"Came in for the replacement of a parking sensor. The..." Came in for the replacement of a parking sensor. The repair was done very quickly while I waited in the comfortable customer lounge. The repair was done in less than the quoted time. It has been a pleasure to work John Majeika my service advisor. He is a great asset to your team.
Business response:
We are so happy to hear that you had a great time at Herb Chambers BMW of Sudbury working with John! We are very lucky to have him, you are right.
"Had suspension work done on my 340GT along with normal..." Had suspension work done on my 340GT along with normal maintenance and Almir is truly a pleasure to deal with - knowledgeable and responsive. Thank You
Business response:
We are so happy to hear that our team at Herb Chambers BMW of Sudbury took great care of your car! Thank you so much for trusting us with your 340GT!
"Recently got my new X3 from them. Smooth transaction...." Recently got my new X3 from them. Smooth transaction. They seemed quite busy though. Some communications took a bit longer than what I would have ideally liked. But all in all a very good experience.
Business response:
We are so happy that you had a smooth time at Herb Chambers BMW of Sudbury! We hope that you are loving the new X3!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open at 11:00 a.m.