BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.7

About this business

Location details

68 Old County Rd, Sudbury, MA, 01776, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,361 reviews
Select a rating
BBSOXNUT's profile image
BBSOXNUT 
4 years ago

"Very clear in their communications throughout the..." Very clear in their communications throughout the service. They will review all items even though some items may not require immediate repair, leaving the decision to the owner, as it should be. 

Business response:

We are so happy our Herb Chambers BMW of Sudbury team earned your five stars. Thanks so much! 

rleffty's profile image
rleffty 
4 years ago

"Josh was a professio al no pressure salesman that made me..." Josh was a professio al no pressure salesman that made me feel comfortable enough to go forward with a deal in the spot. Only issue was that due zo the vilume it took forever to get things done 

Business response:

Thank you for your patience and great rating! We're happy Josh made your experience enjoyable and appreciate your understanding during these unpredictable times! - Herb Chambers BMW of Sudbury 

aortyl's profile image
aortyl 
4 years ago

"Everyone was very attentive and easy to work with! Would..." Everyone was very attentive and easy to work with! Would highly recommend! Henry Ding was our sales person, he was fabulous to work with; there was no pressure and he was very accommodating to our schedule! 

Business response:

We are so happy Henry and our Herb Chambers BMW of Sudbury team earned your five stars. Thanks so much, we hope to see you again! 

Fkarampour's profile image
Fkarampour 
4 years ago

"I had an excellent experience with the latest service I..." I had an excellent experience with the latest service I received from This car dealership. Patrick was very helpful and friendly and made my visit easy and efficient. 

Business response:

We're so glad to hear this! Thank you for sharing your recent service experience. We hope to see you again soon at Herb Chambers BMW of Sudbury! 

georgeanafrias's profile image
georgeanafrias 
4 years ago

"Great experience. Friendly and knowledgeable staff. I..." Great experience. Friendly and knowledgeable staff. I recommend this dealership to all my friends and family. The showroom is beautiful and the cars are very well displayed. 

Business response:

Excellent review! Thank you for letting us know we are on the right track. We look forward to your next visit. 

lisaroblin's profile image
lisaroblin 
4 years ago

"Great salesperson with attention to everything!Able to..." Great salesperson with attention to everything! Able to take care of all expectations in a timely manner.Ray was knowledgeable and attentive yet easygoing he made the whole experience enjoyable 

Business response:

Thanks for the five-star rating and kind words about Ray! We're glad to hear it! - Herb Chambers BMW of Sudbury 

howard's profile image
howard 
4 years ago

"Prompt courteous service. Appreciated the video..." Prompt courteous service. Appreciated the video assessment of my car, and the multi page review. And great getting a loaner! It was an excellent experience 

Business response:

Howard, Thank you for this lovely five-star review and rating! We are so glad to have you on our Herb Chambers BMW of Sudbury team! We will see you at your next appointment! 

FILIPROMEO's profile image
FILIPROMEO 
4 years ago

"Always professional, paying attention to customer needs..." Always professional, paying attention to customer needs and wants. Facility is well maintained. I’ve worked with Peter for at least 10 years; he is always courteous, knowledgeable and pays attention to key aspects of the sale and details as necessary. I am looking forward to do more business with you. 

Business response:

Filip, we are so glad that Peter has been able to serve you so well! Thank you for being a wonderful, loyal customer of Herb Chambers BMW of Sudbury! 

Gjh522000's profile image
Gjh522000 
4 years ago

"Not good at texting. John was extremely courteous and..." Not good at texting. John was extremely courteous and polite. It was a pleasure dealing with him. Car was washed when I picked it up. A pleasant surprise 

Business response:

Thanks for taking the time to leave us a review! We're glad to hear John and our team took great care of you on your visit to Herb Chambers BMW of Sudbury! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 3,361 reviews. 

When is BMW open?

BMW is closed now. It will open at 11:00 a.m.