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BMW

4.8

About this business

Location details

360 N IL Route 31, Crystal Lake, IL, 60012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8764 reviews
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niemasz's profile image
niemasz 
5 years ago

Great Service The buying experience was non-pressured and Ellen listened to what I was looking for. We were able to identify the perfect vehicle and at a reasonable price. Everything promised was delivered. 

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daqil 
5 years ago

very helpful! very helpful and great customer service made the process very smooth, Ellen helped us in finding the car we wanted and she was very helpful and professional in helping, making the process smooth and prompt, made it very comfortable. Would definitely recommend anyone to seek her. 

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ryanwold9 
5 years ago

Great customer service made the buying process easy and... Great customer service made the buying process easy and hassle free. Helped get me an awesome finance deal! Definitely the best dealership I've worked with! 

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Asrat 
5 years ago

Above and Beyond My initial impression of BMW and Mazda of Crystal Lake was that of their high regard for achieving esteemed reputation through absolute customer satisfaction. That impression of mine was certified by Dan's commitment in securing my business and carried through Bob's accommodations from the lot to the service lane throughout the purchase process. I received expert guidance in the specifications and features of my used Mazda and follow up communications with inquiries for questions and concerns and had prompt ... read more

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Rebecca 
5 years ago

The whole staff was excellent, friendly and very... The whole staff was excellent, friendly and very accommodating. They even surprised me with my luxcare package for interior protection. Right away. I lease. So I evaluate the dealership as much as I consider the car. 

Happy new car owner!!'s profile image
Happy new car owner!! 
5 years ago

First class Mazda dealership! If you're looking for top-notch customer service Anderson motor company is amazing! Bob Miller was knowledgeable courteous and helpful. Bob made purchasing a new car a delightful experience from start to finish. I highly recommend this professional client advisor and the dealership for your next new car! 

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Dana 
5 years ago

Bob, Heather, and Leah were wonderful to work with. They... Bob, Heather, and Leah were wonderful to work with. They made buying a car from out of state very easy. They were so helpful and accommodating. 

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Steve 
5 years ago

Purchased a used car Many thanks to James Orton who made my buying experience a pleasurable one.He went over a above to make sure everything went smoothly.I would recommend him to anyone. 

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hansmast 
5 years ago

Very kind staff and attention to detail. Very happy with... Very kind staff and attention to detail. Very happy with my new car purchase. Bob was a great help during the sales process.Thank you BMW. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 764 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.