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BMW

4.8

About this business

Location details

360 N IL Route 31, Crystal Lake, IL, 60012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8764 reviews
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Don Roulo's profile image
Don Roulo 
5 years ago

We were extremely pleased with our car purchasing... We were extremely pleased with our car purchasing experience. Bob Miller, our client advisor, was terrific to work with, as was the management and business staff. We would certainly recommend Anderson to others. 

stephhayek's profile image
stephhayek 
5 years ago

Thank you, Bob Miller, for all the attention, support,... Thank you, Bob Miller, for all the attention, support, and patience answering all my questions and concerns. As a first time "new" car buyer, I had much to ask especially about what I'd planned to trade in and what I could manage financially. I also appreciated the friendly staff that I also spoke with while there on several occasions. 

lucas's profile image
lucas 
5 years ago

Overall very pleasant, respectful staff. Jordan knows his product, and is a "car guy". Approaches his sales role in which I do. Facilitate the customer buying something from me, instead of trying to sell them something. 

Nay1562's profile image
Nay1562 
5 years ago

Excellent, best buying experience I've had. They answered... Excellent, best buying experience I've had. They answered all my questions, even bringing in a service rep to answer questions about common mechanical issues. 

JCombs's profile image
JCombs 
5 years ago

My husband and I just happened to stop here after an... My husband and I just happened to stop here after an unpleasant experience at another nearby dealer. We met with James who was so nice and was very aware of the time constraint we were on. We were able to come to an agreement on a fair price for the vehicle pretty easily without the typical nonsense you experience with most dealerships. James answered all of our questions and gave us the time we needed to decide, he was not pushy at all. When we went back to officially ... read more

Ttripspainting's profile image
Ttripspainting 
5 years ago

We just purchased a new Mazda CX-9 from Anderson Mazda.... We just purchased a new Mazda CX-9 from Anderson Mazda. We worked with Bob and had a remarkable experience! There were no high pressure sales tactics which my husband and I appreciated a great deal! Bob was very knowledgeable and A great guy! 

wilhelm.a.m's profile image
wilhelm.a.m 
5 years ago

Ethan was terrific working with us to get us a great deal... Ethan was terrific working with us to get us a great deal on our Cx9 lease. This is the fifth vehicle our family has purchased or leased from Anderson. 

RCROSS428's profile image
RCROSS428 
5 years ago

BMW of Crystal Lake sets the standard of exceptional service I have purchased three BMW's over the past 15 years from BMW of Crystal Lake. Their professionalism and friendly service set the standard for other dealerships to achieve. The entire staff from the Client Advisor, Internet Coordinator, Sales Manager, and the BWM Genius Representative were extremely friendly with a no pressure sale. Combine all of this with an outstanding Service Department you can't go wrong. I highly recommend BMW of Crystal Lake. 

Ken L's profile image
Ken L 
5 years ago

Pleasant Buying Experience My buying experience was very good. Working with Bob Miller and the Sales Management team was extremely comfortable and painless. This was the 2nd Mazda vehicle we purchased from this dealership and it won't be our last. The service team at Anderson is also real solid. Overall, we have been very pleased with all aspects of this dealership! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 764 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.