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BMW
- Automotive
- Suitland, MD
About this business
Location details
4730 Auth Place, Suitland, MD, 20746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Purchased our first X1 2017" Started looking at BMW X1's this past month. Stumbled across a 2017 that appeared to be a pretty good deal. I was on a third party site that had the Vehicle listed from BMW passport of Maryland. I clicked on, I am interested in this vehicle and I kid you not within 35 seconds I received a call from their sales person, Ben Stith. He asked me details on what I was looking for. Answered all of my questions, gave me a detail account of what the dealership is all about. To be honest initially I thoug... read more
"Passport BMW is EXCELLENCE in CUSTOMER SERVICE" I didn't purchase BMW from Passport BMW However, I broke down at Passport BMW at Auth Place in Marlow Heights. My service Representative Name is Kristian. I was provided with a rental for My inconvenience and Passport BMW covered the expenses. Passport BMW also provided Me with a loaner BMW and periodically followed up with Me regarding My vehicle. The whole staff provided Me with the upmost respect and Customer Care experience. When I purchase My next vehicle it will definite... read more
"Great experience " Bought a new car with Passport. Rodney and William were very helpful and made the process easy for a first time car buyer. I would recommend passport.
"Excellent Service from Service Department Employee" This dealership was chosen as it was spoken of and close to my home residence. My vehicle needed expensive repairs two different times. Service technician Kristan Staniclaus is a true disciple of greatness to work with and provides excellent service to me. As being a customer I am very greatful to this caring, concerned and extremely helpful and professional individual. He has worked above measures for me as a customer and I am very appreciative for this outstanding worker... read more
"Same day service!" I had been looking for a very particular car for the past few weeks with no luck of finding the right one. On the Wednesday morning of March 20th, 2019, I decided to check Autotrader one last time. To my surprise, a vehicle that was a perfect match was posted for sale that morning by Passport BMW. I immediately sent an email to Passport, and salesman Milos Petric quickly responded to me in less than 30 minutes. Over the course of the morning, Milos went the extra-mile and above and beyond to work with me.... read more
"Excellent customer service" There has been no way to cut the paperwork and time required to buy a car-at least that's been my experience over the years. But that being said, the time I spent at Passport BMW assessing and buying my CPO BMW 535i was time well spent. Starting with my salesperson/client advisor-I felt Teric Khairzada was sincerely interested in helping me find the car I wanted and needed, rather than trying to move a car he had interest in getting off the lot. His help in understanding what would meet my needs ... read more
"Outstanding!!!" After I had my car towed to the delearship, I received a call for my kidney pancreas transplant. Fortunately Mike Jenkins followed thru and took care of everything to my satisfaction. Most delearships would have taken advantage of the situation and run up a big bill. I had a lot to worry about but my car repairs was not one of them. This delearship service department is a class act. Mike Jenkins is outstanding!
"Service work " Service was performed quickly, was able to get my appointment scheduled online fairly easily, and haven’t had any issues with the vehicle after pickup
"Excellent all around Service" Service is always on point when I go to Passport BMW. Michael Jenkins is by far the best representative!! Always a pleasure working with him.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,189 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.