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BMW

4.7

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

4730 Auth Place, Suitland, MD, 20746, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.74,189 reviews
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MBB's profile image
6 years ago

"Excellent Service .... Always!" My car needed a bit of work since I had unfortunately hit some potholes and had an oil leak. However the great staff of Passport BMW took great care of me and my car! Keith Renner is consistently excellent in arranging the work, providing a loaner, keeping me updated and being trustworthy! I tell my friends and colleagues about the high quality service that I receive and they are amazed. It is because of the consistently superb service that I will buy my next BMW from Passport. I am grateful ... read more

anindito's profile image
6 years ago

"Great Service from Dominique" Overall experience is fantastic!!!!! from beginning of a phone call till I drive the car out of the dealer was excellent. I would like to call out the name of Dominique who was my sales advisor. Thanks Anindito 

rmagallanes's profile image
rmagallanes 
6 years ago

"Customer Service" Service is always excellent and my advisor, Steve Hath, could not be more helpful, knowledgeable and professional. He goes the extra mile to provide an excellent customer service. 

Blessed-'s profile image
6 years ago

"Cooperative " Service tech adviced I buy a $2,500 maintenance warranty because I would need brakes n rotors in about 4000 miles. The warranty would pay for itself with the service. After leaving the dealership I checked the service info it now says, service in 50,000. I took the vehicle back in to Passport and that same tech claims he never told that I would need brakes. The warranty will expire before it will need brakes. I was contacted by the Service Manager who was extremely cooperative and professional. After he conduc... read more

rossky31's profile image
6 years ago

"Repair and service center " Service was excellent your service tech christen was awesome he provided great service but there was a issue i had a passport BMW of suitland was there were no loaner cars and i have became spoiled with my BMW luxury that the rental that was provided to me was not accommodating i am 6"3 and was force to shrink down into Nissan sentra which was a very uncomfortable but besides that issue everything was A plus even the friendly cashier who took my payment but in future can your guys work on the loa... read more

bmwpassport's profile image
bmwpassport 
6 years ago

"Exceptional Dealership" I cannot say enough about Passport BMW. Very professional, very classy, it was a pleasure doing business there. My salesperson, Max Manes, was conscientious, well informed and an all-round good guy. He tuned in quickly to what I was looking for in my new BMW and put together a great deal for me. Excellent follow-up too! I would also like to give a major "five star" rating/salute to Joey Bonilla, Service Director at Passport BMW. We had a bit of a glitch with the vehicle shortly after delivery and in ... read more

tbrown011's profile image
tbrown011 
6 years ago

"Michael Jenkins “Best Customer Service”" Michael Jenkins has the Best customer service hands down. He is consistent and always knowledgeable. With customer service being at an all time low, Glad to know it still exists! 

M550's profile image
6 years ago

"Customer first!!!" Rodney Pegram is who you need to work with. Rodney went above and beyond. He made a cross state sale easy and without stress. Purchased over 70000 M550I without stress. Ask for Rodney and you will not be disappointment. Love my baby "M" perfect for our family and the car was exactly as described!! Car came clean and flawless. 

edwardthev's profile image
edwardthev 
6 years ago

"Service was Fine, Loaner folks were blah." I bought my 435i from Passport and had a great experience at purchase, so I went back for service. Service people we courteous and knowledgeable. My car wasn't done on time, which was frustrating, but they gave me a discount (without me asking) because of it, which was thoughtful. The ladies at the Loaner Car Counter were so out of place! They do not belong at a BMW dealership!! Perhaps they came from a "buy here pay here, no credit needed" kind of place.... rude, aloof, slow, they... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 4,189 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.