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BMW
- Automotive
- Suitland, MD
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
4730 Auth Place, Suitland, MD, 20746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Good efficient service." Brought car in for run flat spare repair. Additional repairs were discovered while inspecting the car. After repairs were completed same day, a full explanation was provided by our service agent.
"Good Customer Service" Service has been much better since I haven’t been seeing some of the same people around the dealership. I will most likely buy my next few BMWs especially the 2020 X6 from them rather avoiding them as I have in the past. 😀
"Salesman Damin Davis" I would like to recommend Mr Damin Davis outstanding, timeliness, and thoughtful client service with assisting me with my purchase of my BMW X5 vehicle.
"Mr. Michael Jenkins " I want to express my appreaction to the Service Manager, Mr. Michael Jenkins, for his exceptional service in the maintenance of my vehicle on Monday, November 5, 2018. Mr. Jenkins provided a preliminary diagnosis of the problems with my vehicle via text. When I call to discuss these concerns, he was very informative and explained in great details what the mechanic had diagnosed relative to the drivetrain malfunctioning. What most impress me was the thoroughness of his analysis. He not only addressed th... read more
"Awesome Job" I had to get my car service but my work schedule didn’t allow me to come in the morning. I dropped my car off the night before with my concerns of what needed to be done for my service advisor Joey Kerserman. I was contacted the next morning bright and early. Letting me know my car was starting the process of being serviced and will contact with and issues or etc. I was notify a couple hours later saying my car was ready for pick up. Overall the customer service with BMW is always food. This is my first foreign... read more
"Unexpected Tire Emergency" On my way to a 3-day business retreat in Montgomery County, the tire alert on my 330xi flashed on, I stopped by my Passport BMW dealership who discovered a nail in my tire. Concerned that I would be late for my meeting, Michael Jenkins made sure the tire was changed, oil changed, and my car was washed and vacuumed in about 1.5 hours much to my delight. Thank you Michael Jenkins and the BMW service team for the BEST customer service experience par none. Needless to say, I got to my meeting in just ... read more
"Great Experience Buying Used BMW" Thanks to Nana Prempeh for making this a smooth process. He was very easy to deal with and made sure all of my needs were met. The dealership has an oustanding assortment of cars and good prices.
"Great Experience with Joon" Joon, as well as the rest of the staff at Passport BMW, made our X3 buying experience painless. Joon was prepared, had the cars ready for us to see, answered all of our questions quickly, and demonstrated all of the features of each of the vehicles we were comparing. His experience and knowledge were invaluable and helped us arrive at the vehicle we ended up purchasing. He has a great personality and made the entire experience very positive! We would work with him again in a minute.
"Outstanding customer service- Ms Gant" Michael Jenkins, my service advisor, provided outstanding customer service. I had an unscheduled visit and Mr. Jenkins was very helpful and patient with me. Mr Jenkins is to be commended for his excellent customer service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,189 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.