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BMW

4.7

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Location details

599 Middle Country Road, Saint James, NY, 11780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.72,991 reviews
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Nycrssian212's profile image
Nycrssian212 
8 years ago

I have had the best experience in this dealership with Justin. He is very knowledgeable, nice, kind and mannered. He is definitely a pro at what he does!!!! He definitely knows his stuff! Helga also help me tremendously she’s a serious pro! Always put together and very sweet. I enjoyed speaking to her on a Couple of occasions. She even threw in the mats for free which I found to be very very nice of her! 

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lw 
8 years ago

The Client Advisor, Wasyl Bozydaj, was great to deal with. He is very professional and from my account, not pushy at all...just friendly and patient, and very knowledgeable. The Business Manager, Helga Carrol was also very proffessional, friendly and thorough. And finally, Nicole Rizzo, who provides you with instruction for your new car, was also great and patient! Thank you, Competition BMW, for providing your quality personnel to make our car buying experience a truly positive one! 

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Joe R 
8 years ago

Artur is the best. Direct honest helpful. He provides advice and ideas to help customers get a fair deal and save $'s. Artur told me about the BMW Car club rebate program of which I knew nothing. Now I'm getting a club rebate! Artur, his manager Mr Bellucci, Helga the business manager, Nicole and other employees I came in contact with all seem to have positive attitudes, are friendly & welcoming to customers. 

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Prosax 
8 years ago

Easy to get appointments. Fast and courteous and they always wash the car. Wi-Fi, coffee in the waiting area. I would recommend the dealership. 

JCF's profile image
JCF 
8 years ago

The wait can be a little long, so be prepared. BUT the service staff are all accommodating and welcoming and this is my favorite dealer for service. (I've used other BMW dealers with less than exceptional service.) 

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Atakan 
8 years ago

After leasing from Mercedes for the past couple of years we decided to give it up a switch. We walked in on a whim to shop around for our next car since my wife's lease was up and we actually left with a downpayment on an SUV that same day. Artur was able to find us a suitable car to cross over to and took care of my wife's concerns. He was courteous, professional, knowledgeable and was able to find a car most suitable for us. Both Artur and Jorge are BMW geniuses and know all the ins and outs of the car which will definitel... read more

Ray Miranda's profile image
Ray Miranda 
8 years ago

My experiences over the last 2 yrs of leasing my 1st BMW have been great. I am a very busy professional and having them pick up my car a leave a loaner car is exactly what I need. Very attentive to any questions/concerns I have. The car always comes back washed and vacuumed which is a nice touch and what one would expect for a high level experience. I have not leased the same vehicle ever, but may do it next year if the numbers work. Can't wait. 

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JP Commisso 
8 years ago

Have been dealing with Smithtown service for a few years. Rudy is always friendly and knowledgeable & quick to follow up. A pleasure to deal with. Much better than experiences at Haberstad in Huntington. 

DenMcCarthy's profile image
DenMcCarthy 
8 years ago

Phil is great. I downgraded from an X4 to a 3 series. He understood my financial constraints and worked with me to find an option that is not stressful that I was happy with. I drive over 70 miles (with there being many other BMW dealerships in between) to this dealership because of their continued excellence in customer service. Helga made the process seamless and conducted herself most professionally. Nicole is excellent in introducing the car's features and upgraded technology. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 2,991 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.