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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Brian was very knowledgeable, kind and supportive. Very..." Brian was very knowledgeable, kind and supportive. Very efficient deal Great experience. Would highly recommend the dealership and service at Erhard BMW of Bloomfield Hills.
Business response:
We appreciate your positive review about your recent experience with us!
"To whom it may concern,In the service department of the..." To whom it may concern, In the service department of the BMW dealer Mr. Hood has taken very good care of me. Mr. Hood always ask in a very professional way he takes care of me ask me anything I need he takes care of. He always has the work taken care of in a very timely manner I wouldn’t attempt to take my vehicle anywhere else Mr. Hood is A1 with me.
Business response:
Hi Brown.franklin77, thank you so much for your positive comments about Erhard BMW of Bloomfield!
"The service I received at Erhard last week was..." The service I received at Erhard last week was exceptional! Special thanks to Bob Ufolla for making my experience seamless and stress-free. He is professional and takes great care to ensure you understand what your service needs are, what to expect, how long the service will take and the estimated cost of labor and parts. A car was reserved in advance of my appointment to ensure my personal commitments could be met. I would also like to commend the Service Technicians who d... read more
Business response:
High Five For, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.
"Service Department quality is excellent and everyone is..." Service Department quality is excellent and everyone is courteous and helpful. I enjoy working with Chen who really knows and understand the BMW product. Everything we discussed including the price quote was right on point..
Business response:
Hi Cjhardy626, thank you so much for your positive comments about Erhard BMW of Bloomfield!
"Excellent service by advisor and service manager. Went..." Excellent service by advisor and service manager. Went above and beyond to help solve a difficult situation. Transferred from another dealership because the service was so much better in Bloomfield.
Business response:
Maureen, we're so glad that we were able to go above and beyond your expectations!
"Having been to this dealership year's ago, I can remember..." Having been to this dealership year's ago, I can remember back then the customer service was fantastic and now that I have purchased my vehicle there the service is still great.
Business response:
Hello Fordm761@gmail.com, we appreciate you taking the time to leave us this feedback.
"Great services and great customer services, definitely a..." Great services and great customer services, definitely a BMW experience. Everything happened in the way I was told. BMW standards of high quality and customer services
Business response:
Spencer Gracias, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Bloomfield.
"This is her fourth car from this dealer And they have..." This is her fourth car from this dealer And they have always done a great job for us both service and purchase this time Ryan help us just with service and he was just perfect
Business response:
Very Dissatisfied, we're glad you had such a wonderful experience with us!
"I really enjoyed buying my car from Gloria Medina. She..." I really enjoyed buying my car from Gloria Medina. She was very professional and trustworthy. The service quality I got was outstanding. I feel like I got a great deal.
Business response:
Alaafakhoury, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.