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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Chen Yen is the best. He and Sam (service tech) always..." Chen Yen is the best. He and Sam (service tech) always take good care of our BMWs. I never have to come back for something that was done wrong.
Business response:
Hi Masod, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!
"Couldn’t be happier with any dealership. The staff is..." Couldn’t be happier with any dealership. The staff is friendly and helpful - both in the front and when I come in for service. Harold Curry is the best!
Business response:
Slabywan, we really appreciate your positive review!
"World class dealership that exceeded expectations on my..." World class dealership that exceeded expectations on my service visit. I have been a customer for ten years. Very nice customer amenities and staff that have been there for many years. A consistently great experience
Business response:
Tparks6345, we're so glad that we were able to go above and beyond your expectations!
"Erhard in Bloomfield has the best service center of any..." Erhard in Bloomfield has the best service center of any car dealership I have ever visited. The service agents truly care about your car (Mike Hood) especially!
Business response:
Jd, we're glad you had such a wonderful experience with us!
"My 2013 X1 spent several (six'ish) months parked outside..." My 2013 X1 spent several (six'ish) months parked outside during the pandemic. As a result it wouldn’t start and when jumped could not accelerate due to a blockage. I had it towed in for some routine services at Erhard BMW. Brian took care of everything for me, he had my recall work completed, he had them do a complete interior and exterior detailing, (they’re running a great promo), and also reminded me about my scheduled brake service requirement so I could compl... read more
Business response:
Hi Elle Mc, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!
"Excellent service. Car returned to me clean and with..." Excellent service. Car returned to me clean and with proper sanitation. All Dealer personnel observing COVID safety protocols and social distancing. Waiting area comfortable. Definitely recommend this Dealership!
Business response:
Misskrissypants, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"The Erhard BMW Bloomfield staff is always professional,..." The Erhard BMW Bloomfield staff is always professional, courteous and helpful. I've worked with the same service advisor Chen Yen for over 15 years and he is great! I appreciate that he gets me in and out of my service appointments as quickly as possible.
Business response:
Longtimecustomer, we are very happy we could provide you with a positive experience!
"Excellent service, good follow up, friendly and..." Excellent service, good follow up, friendly and excellent personal, i will recommend them 100%, it is a little pricey but worth every dollar thanks a lot.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"I have been a customer for more than 10 years. Ryan..." I have been a customer for more than 10 years. Ryan Cornell does a great job and is always helpful. Sabrina has helped sales perspective
Business response:
Harish Anu Bmw, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.