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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"The service department at Erhard is clean, courteous,..." The service department at Erhard is clean, courteous, responsive and knowledgeable. They know the BMW product line, and the nuances that have an impact on an owners “Ultimate Driving Experience.” Client Advisor, Mike Hood, willingly goes the “extra mile” to ensure that his clients are completely satisfied. No issue is too large or small.
Business response:
Bhodge3, thank you for sharing your positive experience!
"GREAT JOB! Did it fast and efficient. Pick up/drop off..." GREAT JOB! Did it fast and efficient. Pick up/drop off service is convenient (and in C19 era increasingly rare). Yes, I will be back.
Business response:
Asimsim, your wonderful feedback and rating mean a lot to us.
"Service was excellent in communicating what was required..." Service was excellent in communicating what was required vs. what was not required, and offered me options prior to me departing. Very professional service. Thank you!
Business response:
Hi Anonymous! We're so happy we were able to help you out!
"The employees especially Bill Mason was very professional..." The employees especially Bill Mason was very professional and patiently answered all my questions. He explained in simple terms the basics information about the car.
Business response:
Arreycmba, thank you for your kind words and this wonderful review!
"Richard is great to deal with. All of his numbers and..." Richard is great to deal with. All of his numbers and facts were 100% accurate. He was generous with his time helping to explain all of the features. Very good experience.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
"The service department is outstanding!!My advisor Mike..." The service department is outstanding!! My advisor Mike Hood is so knowledgeable, courteous, kind and so wonderful . I have owned different bmws for 25 plus years. One of the biggest reasons I keep rebuying is the great service you always get...
Business response:
Hi Bmw Family, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!
"Despite the challenges of COVID19 and purchasing a car,..." Despite the challenges of COVID19 and purchasing a car, Andy (he was outstanding) and the team made the process pretty seamless and overall exceeded my expectations. I would strongly recommend Erhard BMW of Bloomfield Hills if you are considering a quality vehicle with top rated service.
Business response:
Mao, reviews like this give us motivation and help us ensure we provide high-quality care.
"Ryan was amazing! Thank you BMW for providing the most..." Ryan was amazing! Thank you BMW for providing the most qualified people to assist with getting people back into their cars and on the road!
Business response:
Yolanda M, we are so happy to read such a great review about Erhard BMW of Bloomfield!
"Exceptional experience. My custom built car was ready in..." Exceptional experience. My custom built car was ready in 3 weeks after I made the order ! Harold is a great sales advisor and Chris is a very friendly manager
Business response:
Hello Al Hallak, thank you; we appreciate your feedback!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.