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BMW
- Automotive
- Urbandale, IA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
9631 Hickman Road, Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I purchased a new BMW from Alessandro schirone, the salesman was great to work with and spent extra time answering all of the many question I had.
Alessandro was extremely friendly, he gave me a great deal for my BMW, and he showed me all the features of the vehicle. I was very happy with my purchase and I will go to Alessandro every time I get a BMW. I really appreciate the price he gave me and he was very help full because if not I would not have gotten the 5 series I currently have, thank you very much Alessandro!
I would highly recommend sales associate Alessandro Schirone. I purchased a new BMW and he really took the time with me to explain the features and options. I was impressed with his professionalism and knowledge. He obviously has a passion for the product even he got me a great deal.
I recently purchased a new 4series and had a wonderful experience working with the sales associate Connor. He was very attentive and had great attention to detail. Throughout the process he was also very knowledgeable and helped answer all the questions I had. I feel as though he took the time to get to know what I was looking for, and made sure that I got what I wanted. Overall he went above and beyond in all aspects of the sale and made the process fun and easy! I would highly recommend purchasing a car from this dealershi... read more
"Sales -- 5 starsService -- 5 starsAuto body -- zero..." Sales -- 5 stars Service -- 5 stars Auto body -- zero stars The auto body portion of this dealership will take your car and never get it back. They will lie to you about when they are ordering parts. They have had my car for over 3 weeks for a repair they said would take 5 days max. They reported that they were waiting for a part to arrive. When I called the parts department they reported that they had already ordered, received and delivered the part to the auto body d... read more
"I was delivered a vehicle missing features from the one I..." I was delivered a vehicle missing features from the one I actually bought and now the dealership refuses to do what is right to do.
"My vehicle had an indicator light come on, called 'drive..." My vehicle had an indicator light come on, called 'drive train malfunction' last year on 5/13/19. I scheduled service with BMW of Des Moines. They stated that it was caused by a repair facility that changed my oil a couple days prior. BMW made a repair, fast forward a couple months later the same indicator light comes on again, I returned my vehicle again.. this same thing kept happening, they kept saying it was different things each of the 8 returned visits, in w... read more
"Waste of time. Agreed to price and terms on a car then a..." Waste of time. Agreed to price and terms on a car then a day before I go to pick it up it gets sold out under me. I’m sure the dealership is ok but Ira Booker and their manager Waye Terry are absolute amateurs. The manager even said, and I quote “that means nothing to me”. If you go to buy a car there make sure to steer clear of those 2 or you’ll end up writing the exact same review. 0/10
"Will not resolve an issue they caused" My kids gave me a Gold Detail package for my birthday so I set the appt for August 28th,2019. I arranged to leave my car at the dealership while we were on vacation. I dropped it off and they had a week to work it in their schedule whenever it was convenient for them. I told the service person I would be back to get the car one week from the day I dropped it off. I came to get the car and picked up the keys at one of the service desks and walked out to get it. Surprisingly, the car was... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,438 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.